Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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Starting your search for research and data to support your business plan, product research, customer segmentation or data for your next presentation to investors, employees
There is good news for U.S. entities on the privacy front: on November 16, 2018, new draft guidelines were adopted in the EU to provide
How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer
Credit cards are a blessing and a curse for subscription publishers and monthly box merchants. Yes, auto-pay on a regular basis is sweet indeed, but
Choosing the right processor processing partners from a confusing multi-layered vendor ecosystem can be tricky. There are many things to consider like transaction fees, card
Most of the best practices necessary for auto-renewal payments success are provided by and facilitated through your payments partners, especially your processor. Any processor can
Credit card transactions have topped three and a third TRILLION dollars. With that volume, even a tiny percent of misfires create problems on the order
This sixth-and-final article in our series Getting Your Product Out the Door: Feature Prioritization, Testing and Launch explores the tough decisions necessary when development bumps
This fifth article in our series Getting Your Product Out the Door: Sourcing and Vendor Relations offers insights into finding, evaluating and working with vendors.
This fourth article in our series Getting Your Product Out the Door: Writing Requirements expands on the actual product build, including writing requirements, prioritizing features
This third article our series Getting Your Product Out the Door: Product Development Basics goes beyond the product owner relationship and covers other roles and
This first article of our series Getting Your Product Out the Door: Product Development Basics offers a look at the history of subscription product development,
Chargebacks can be parasitic to your subscription revenues, forcing you to not only refund payments, but pay steep fines to do so. In worst case
The options available for handling recurring billing (and your subscriber or membership database) are exploding — regardless whether your business is a start-up or large-scale.
Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
This first article in our series Building Customer-Focused Products: An Insiders Guide to Market Research offers an overview of what market research is and why
Understand state, Federal, and credit card regulations that cover subscription promotional and trial offers as well as auto-renewal practices. This one-hour on-demand training session features
This second article our series Getting Your Product Out the Door: Product Development Basics dives into the role of the product owner, how it relates
This extremely detailed subscription & membership financial model was developed as a tool for would-be subscription businesses who either are planning a new launch or
Latest
FTC has requested a temporary restraining order and a preliminary injunction to stop the Microsoft Activision Blizzard deal.
In the 2022 calendar year, the FTC refunded $392.9 million to more than 1.9 million consumers.
A week after Amazon settles an FTC COPPA case for $25M, Microsoft Xbox settles a COPPA case for $20M.
Amazon agreed to a $30 million settlement with the FTC to resolve two privacy complaints against them for their Ring and Alexa products.
After the UK’s Competition & Markets Authority forced a sale, Meta sold GIPHY to Shutterstock for $53M.
In the latest Legal Insider, Marc Roth of Cobalt law shares updates on auto-renewal legislations from the first quarter of 2023.
TikTok parent ByteDance is suing the state to reverse the TikTok ban which would take effect Jan. 1, 2024.
Meta has been fined $1.3B for violating GDPR in how it transferred user data from the EU to the US. Meta is appealing.
This week the governor of Montana signed a law to ban TikTok from the state, the most significant ban to date. When will TikTok hit
The European Commission approves Microsoft’s $69B deal to buy Activision Blizzard, provided Microsoft follows through on proposed remedies to address the Commission’s concerns.
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