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A Numbers Game: Understanding False Declines And The Impact Of Involuntary Churn On Your Business

The payments system is enormously complex and only has milliseconds to make accurate payment authorization decisions for billions of payment requests, including for your

Increased Retention Offsets Slowing Customer Growth

With rising inflation and higher day-to-day costs, many consumers are facing financial hardship and are cutting their subscriptions to reduce spending. How does your

Delivering a Great Customer Experience — Even When a Payment Fails

Subscription customers are committed to an ongoing relationship in which they pay for regular delivery of products or services. Unfortunately, many subscription companies don’t

The Hidden Growth Engine – Retention as Acquisition

Traditionally, subscription companies put a heavy emphasis on customer acquisition but retention is equally valuable.

The Top Fraud & Payment Challenges For Subscription Businesses in 2022

Even though trends suggest continued growth in the subscription industry, now is not the time to get too comfortable. The fraud landscape is constantly

Reducing Declined Credit Card Payments in Subscription Businesses is the Fastest, Most Effective Accelerator of Revenue Growth

Credit card fraud damages the financial industry. Most people know that. However, many people don’t realize how much pain this fraud also causes subscription

Subscription Retention: Failed Payments are the Biggest Cause of Subscriber Churn

Understand the root causes of customer churn and the technology solutions available to optimize your own subscriber retention.

How Are Fraudsters Targeting Your Subscription Business?

Subscription businesses have proved to be resilient throughout the pandemic, but as fraudsters continue to target them, how can fraud teams stay a step

Improve Your Customer Retention With These 5 Easy Steps

Subscription-based businesses are beginning to realize that the true indicator of growth and company longevity has more to do with a flourishing customer retention

What’s the Next Chapter in the Story of D2C?

D2C has taken on a complete life and infrastructure of its own. It’s not just the “mom and pop” stores that are selling directly

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How To Grow Subscription Revenue with Transaction and Chargeback Intelligence

If you operate a recurring-revenue business, chargebacks by your subscribers and false declines

7 Strategies to Increase the Clock Speed of Subscriber Growth

Learn how to actively work to increase subscriber retention to improve Lifetime Value