Retention, retention, retention! That is the key to a profitable subscription business. Here are our 30 tips and tricks for you to try in your business to plug subscriber and revenue leaks! 1. A thank you video. Make the first page that your customers see a video that welcomes new members to the membership, gives a brief explanation of where they can find the content that they're looking for and again, reinstates and reminds them that they've made a good purchase. Many membership and s...