Regulation and Compliance

From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.

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Shutterstock’s FTC settlement shows why subscription teams should keep pressure-testing enrollment, renewal, cancellation and fee disclosures.
FCC sports comments show how streaming fragmentation is turning live sports access into a subscription trust and bundling issue.
UK moves law from broad policy to practical operating detail, with new direction on reminders, cancellation, refunds, and timing.
Proposal would also impose disclosure, renewal notice, material-change, and trial-conversion requirements on subscription marketers.
Adobe to pay $75 million in civil penalties and provide $75 million in free services and adhere to new fee disclosure, free trials, and cancellation
Agency is seeking comment on whether to retain the current rule, revive parts of the vacated 2024 framework, or pursue other approaches to disclosure, consent,
The FCC’s sports inquiry puts “where do I watch?” frustration on the record, offering a broader warning for subscription operators about bundling, billing, and consumer
For some customer groups, a 30-day penalty-free exit window turns the change into a time-bound churn and save moment.
Agency alleges subscription terms were not clear and conspicuous and consumers did not provide valid affirmative consent for recurring billing.
The bill’s requirements mirror many click-to-cancel concepts, but would set them in statute rather than FTC rule.

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