Regulation and Compliance

From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.

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FTC invokes ROSCA to force ed-tech firm to overhaul subscription cancellations, signaling heightened enforcement across recurring revenue models.
Proposed legislation would align the state with federal efforts to make cancellation as simple as sign-up — underscoring growing legal risks for subscription businesses.
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Penalty underscores the FTC’s renewed enforcement posture, offering subscription executives a preview of how transparency and accessibility rules like Click-to-Cancel may be applied.
Wohlfiel v. Adobe alleges deceptive enrollment and “heroin-like” reliance on Early Termination Fees, building on the FTC’s ongoing enforcement case.
Massachusetts’ new Attorney General regulations ban hidden fees and impose strict rules on subscription trials and auto-renewals, with major implications for consumer-facing businesses.
Effective September 2, 2025, Massachusetts’ “Unfair and Deceptive Fees” regulation (940 CMR 38.00) bans hidden charges and sets strict standards for subscription trials, auto-renewals, and
Settlement permanently bans misleading “guarantees,” hard-to-cancel flows, and retaliation against chargeback disputes, reinforcing regulators’ focus on subscription dark patterns.
Regulators allege LA Fitness used restrictive and opaque cancellation processes, violating the FTC Act and ROSCA, and seek refunds for consumers.
Santa Clara and Los Angeles County prosecutors secure penalties and restitution in case alleging deceptive auto-renewal and cancellation practices.

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