Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
Should you go open source, with Drupal or Word Press or some other available solution? It’s a popular question! INSIDER Guide to Leveraging Technology, Kevin
Starting your search for research and data to support your business plan, product research, customer segmentation or data for your next presentation to investors, employees
There is good news for U.S. entities on the privacy front: on November 16, 2018, new draft guidelines were adopted in the EU to provide
How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer
Credit cards are a blessing and a curse for subscription publishers and monthly box merchants. Yes, auto-pay on a regular basis is sweet indeed, but
Choosing the right processor processing partners from a confusing multi-layered vendor ecosystem can be tricky. There are many things to consider like transaction fees, card
Most of the best practices necessary for auto-renewal payments success are provided by and facilitated through your payments partners, especially your processor. Any processor can
Credit card transactions have topped three and a third TRILLION dollars. With that volume, even a tiny percent of misfires create problems on the order
This sixth-and-final article in our series Getting Your Product Out the Door: Feature Prioritization, Testing and Launch explores the tough decisions necessary when development bumps
This fifth article in our series Getting Your Product Out the Door: Sourcing and Vendor Relations offers insights into finding, evaluating and working with vendors.
This fourth article in our series Getting Your Product Out the Door: Writing Requirements expands on the actual product build, including writing requirements, prioritizing features
This third article our series Getting Your Product Out the Door: Product Development Basics goes beyond the product owner relationship and covers other roles and
This first article of our series Getting Your Product Out the Door: Product Development Basics offers a look at the history of subscription product development,
Chargebacks can be parasitic to your subscription revenues, forcing you to not only refund payments, but pay steep fines to do so. In worst case
The options available for handling recurring billing (and your subscriber or membership database) are exploding — regardless whether your business is a start-up or large-scale.
Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
This first article in our series Building Customer-Focused Products: An Insiders Guide to Market Research offers an overview of what market research is and why
Understand state, Federal, and credit card regulations that cover subscription promotional and trial offers as well as auto-renewal practices. This one-hour on-demand training session features
This second article our series Getting Your Product Out the Door: Product Development Basics dives into the role of the product owner, how it relates
Latest
Game developer Epic Games announced the layoff of about 900 employees, or 16% of their total workforce due to financial constraints.
The FTC and 17 state attorneys general filed a lawsuit yesterday against Amazon, alleging an illegal monopoly.
The FTC amended its complaint against Amazon, adding three senior execs as defendants in the Prime enrollment scheme.
The US and EU agreed to a new Data Privacy Framework to safely and securely share data across the Atlantic.
FTC fines TruthFinder and Instant Checkmate $5.8M for deceiving consumers, failing to provide accurate information and not disclosing paid reviews.
Hey Dude must pay $1.95M to the FTC, the FTC says Elon Musk may have jeopardized data privacy and security, and The Economist adds a
Yesterday the US vs. Google antitrust trial began in federal court. The 10-week trial will decide if Google abused its dominant market position to get
The US Copyright Office seeks public comment on generative AI and copyright. Are regulations or legislation needed?
Draft regulations for Canada’s Online News Act were released last week. Meta qualifies for an exemption if they pay $60M.
New York City, the largest city in the US, is the latest jurisdiction to impose a TikTok ban, effective immediately.
