Working with clients, speaking at a conference or engaged in a variety of different conversations; I am always asked: Should we go open source, you know Drupal or Word Press or some other available solution? Isn't that going to keep costs low? It is free right? I think I sometimes answer this question once a day or at least several times a week. My answer is: I sit on the middle of the fence. It really depends.

What does it depend on? Always with one clarifier or another. My friend John says th...