How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer that question and also explore:
- What is Friendly Fraud?
- How Do Chargebacks Impact Your Subscription Business?
- What Is Best Practice For Managing?
- What are the New Rules for Managing?
With a recurring revenue business (especially with card-not-present transactions for monthly and annual subscriptions) getting complaints, refund requests, and chargeback is part of what you need to manage.
Learn the latest best practices and more importantly, what impact the new Visa Claims Resolution (VCR) requirements and Visa Merchant Purchase Inquiry (VMPI) processes have had to date.