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There is good news for U.S. entities on the privacy front: on November 16, 2018, new draft guidelines were adopted in the EU to provide
How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer
Credit cards are a blessing and a curse for subscription publishers and monthly box merchants. Yes, auto-pay on a regular basis is sweet indeed, but
Choosing the right processor processing partners from a confusing multi-layered vendor ecosystem can be tricky. There are many things to consider like transaction fees, card
Most of the best practices necessary for auto-renewal payments success are provided by and facilitated through your payments partners, especially your processor. Any processor can
Credit card transactions have topped three and a third TRILLION dollars. With that volume, even a tiny percent of misfires create problems on the order
This sixth-and-final article in our series Getting Your Product Out the Door: Feature Prioritization, Testing and Launch explores the tough decisions necessary when development bumps
This fifth article in our series Getting Your Product Out the Door: Sourcing and Vendor Relations offers insights into finding, evaluating and working with vendors.
This fourth article in our series Getting Your Product Out the Door: Writing Requirements expands on the actual product build, including writing requirements, prioritizing features
This third article our series Getting Your Product Out the Door: Product Development Basics goes beyond the product owner relationship and covers other roles and
This first article of our series Getting Your Product Out the Door: Product Development Basics offers a look at the history of subscription product development,
Chargebacks can be parasitic to your subscription revenues, forcing you to not only refund payments, but pay steep fines to do so. In worst case
The options available for handling recurring billing (and your subscriber or membership database) are exploding — regardless whether your business is a start-up or large-scale.
Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
This first article in our series Building Customer-Focused Products: An Insiders Guide to Market Research offers an overview of what market research is and why
Understand state, Federal, and credit card regulations that cover subscription promotional and trial offers as well as auto-renewal practices. This one-hour on-demand training session features
This second article our series Getting Your Product Out the Door: Product Development Basics dives into the role of the product owner, how it relates
This extremely detailed subscription & membership financial model was developed as a tool for would-be subscription businesses who either are planning a new launch or
Latest
In a strategic move to broaden its subscription program, Snapchat is reportedly in the early phases of testing a “Friends and Family Plan.”
Five on Friday this week spotlights next week’s Google’s Reviews Update, NYT’s Subscriber Surge, YouTube’s Price Shift, the U.S. Department of Justice unveiling Google’s search
Disney showcased robust financial performance for Q4, with net income surging by 63% to $264 million for the fiscal fourth quarter ending September 30, 2023.
Condé Nast is making significant workforce cuts by laying off approximately 5% of its employees, amounting to roughly 270 people. This decision comes as the
Five on Friday this week spotlights a Netflix study that shows users will cancel subscriptions over potential price hike, the changing landscape of news consumption,
We explore 20 ways consumers are evading paywalls and offer suggestions to help your recurring business manage the issues involved.
In direct response to the Federal Trade Commission’s (FTC) increasing vigilance against fraudulent online activities, leading online platforms Amazon, Booking.com, Expedia Group, Glassdoor, Tripadvisor, and
The Lakers’ new DTC streaming service unveils live games, interviews, and 24/7 coverage. They join the ranks of other NBA teams like the Utah Jazz
The Federal Trade Commission (FTC) is taking a strong stance against deceptive practices employed by businesses, sending close to $100 million in refunds to over
In the fast-evolving subscription industry your competitive edge lies in knowledge, and we’ve curated an extensive collection of insights and data from industry experts, vendors,
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