Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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The FTC issued a new 15-page enforcement policy statement stating it would not tolerate subscription tricks and traps.
Learn the dos and don’ts of dunning, benchmarks, with three case studies to understand how dunning can impact your subscriber retention in this on-demand webinar.
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
In this on-demand webinar with leading industry experts, Stephen Hurrell, VP & Research Director of Ventana Research, and Dennis Wall, CEO of BillingPlatform, you will
We’ve collected a range of statistics which look at direct-to-consumer sales of some of the top D2C brands and the popularity of subscription boxes for
Today’s subscription businesses are faced with challenges and opportunities at each phase of their business journey. The road to scalable growth and success is paved
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment
Learn the key trends your subscription business will need to stay on top of, and more importantly, the strategies you will need to implement in
The pandemic has changed virtually everything about our lives. Here are 10 ways subscription companies have survived and thrived.
Understanding the difference between your most valuable customers and those that will not renew, is like separating out the wheat seeds from all the wheat
How much would you pay for a list of leads who are demonstrably interested in your subscription service, are proven subscription purchasers, and are familiar
Launching a subscription business isn’t easy. Pricing your subscription business is another beast altogether. In this article, we explore the six concepts you’ll need to
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels — phone, email,
If you’re spending a large amount of time and money to acquire new customers, do renewals really matter? They do, and it’s a matter of
Join our panel of executives from J.P. Morgan and BillingPlatform as they share critical insights and techniques to protect existing revenue streams and unlock new
Any merchant now offering free trials or discounted introductory offers as part of a subscription / recurring offering, must comply with the VISA updated requirements.
Latest
Ruling serves as a crucial reminder for all subscription-based businesses about the importance of compliance with both federal and state auto renewal laws.
Explore how Avast’s handling of consumer data led to violations of trust and privacy laws, resulting in significant legal and financial repercussions.
Coverage of the FTC’s latest hearing on proposed amendments to negative option billing rules, featuring industry pushback and debates over consumer protection and business impacts.
Master Negative Option billing with our expert guide. Discover the history, regulations, and FTC updates critical for subscription businesses to ensure compliance.
The FTC announced actions against two companies, Response Tree LLC and XCast Labs, for their involvement in facilitating and supporting illegal robocalls and telemarketing activities.
New York Governor Hochul has signed into law two significant pieces of legislation aimed at enhancing consumer protection in subscription-based products and services and credit
Adobe Inc. is under investigation by the U.S. Federal Trade Commission (FTC) over its software subscription cancellation policies, following years of customer complaints.
The Federal Trade Commission (FTC) announced a virtual hearing set for January 16, 2024, aimed at addressing concerns surrounding its proposed “Click to Cancel” provision,
The FTC is seeking permanent injunctive relief, monetary restitution of $18 Million, and other remedies owing to Brigit’s alleged violations of consumer protection statutes under
Lawsuit by FTC and 17 States, Now Unsealed, Reveals New Details on Alleged Anti-Competitive Strategies in Amazon’s Operations
