Cloud and mobility have changed the rules of what was possible with respect to business model innovation and recurring revenue models. But how does your customer define “value”?  And do your business models align with that definition? Changing how you actually bill your customers to align with how they perceive value is just one step of a multi-phase transformation built around long-term, recurring revenue relationships. In this session, guest speaker Forrester analyst Lily Varon, and Billi...