Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
Start Here
Discover how to effectively utilize trial offers and transform them into loyal subscribers. Learn from our decision-tree to help you decide if you should offer
The INFORM Consumers Act impacts online marketplaces and third-party sellers with the goal of protecting consumers from fraud and counterfeit merchandise.
Learn from Subscription Insider and leading subscription marketing expert Robert Skrob, on-demand, to understand why increasing subscriber CAC is the key to exponential growth.
In part 3 of this series, we share our final 3 rules for selecting the ideal vendor fory our subscription business.
In part 2, Kathy Greenler Sexton shares her top rules to find the ideal vendor for a subscription business.
Each subscription business has its own technology needs. Use our 15 rules to choose the right tech stack for your company.
Lower your payment processing expenses with these insights on interchange fees.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
Before selecting a technology partner for your subscription business, take this self-assessment.
In this members-only feature, Scott Howland of Zephr shares how to choose your subtech stack to optimize the subscriber journey.
In the 2022 calendar year, the FTC refunded $392.9 million to more than 1.9 million consumers.
Coming out of the pandemic, live streaming continues to grow in popularity. We’ve got the latest live streaming stats.
In the latest Legal Insider, Marc Roth of Cobalt law shares updates on auto-renewal legislations from the first quarter of 2023.
Learn how to optimize and measure customer lifetime value for long-term success.
Four months in, and we’ve got a regulatory roundup to keep you up to date on the latest regulation and compliance news.
Launched in 2019, the FINN car subscription service is different than other car subscriptions, and they hope to succeed where others have failed.
Smartphone usage in the U.S. continues to grow, and iPhones have taken a slight lead over Android. Check out the latest stats and how they
We share five practical strategies for subscription companies to navigate their marketing while Twitter implodes, including exploring Twitter alternatives.
Marc Roth of Cobalt Law shares his observations and insights into the FTC’s proposed changes to the Negative Option Rule.
Latest
Massachusetts’ new Attorney General regulations ban hidden fees and impose strict rules on subscription trials and auto-renewals, with major implications for consumer-facing businesses.
Effective September 2, 2025, Massachusetts’ “Unfair and Deceptive Fees” regulation (940 CMR 38.00) bans hidden charges and sets strict standards for subscription trials, auto-renewals, and
Settlement permanently bans misleading “guarantees,” hard-to-cancel flows, and retaliation against chargeback disputes, reinforcing regulators’ focus on subscription dark patterns.
Regulators allege LA Fitness used restrictive and opaque cancellation processes, violating the FTC Act and ROSCA, and seek refunds for consumers.
Santa Clara and Los Angeles County prosecutors secure penalties and restitution in case alleging deceptive auto-renewal and cancellation practices.
This $3.4 million settlement offers four key warnings for subscription businesses, especially those in media and streaming.
Video subscription service accused of violating federal and California privacy laws by sharing subscriber viewing data without proper consent
Los Angeles County accused the streaming platform of failing to comply with California’s automatic renewal laws and must overhaul subscription practices to resolve allegations of
Marc Roth unpacks the implications of the 8th Circuit decision, ongoing ROSCA risks, and why compliance prep still matters.
FTC Failed to Follow Statutory Process, Leaving National Subscription Requirements in Limbo
