Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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Matt Wegner, head of global payments and risk, shares the secret behind Adobe’s recurring revenue success.
In part 2 of this series, Adobe’s Matt Wegner shares the SaaS company’s top 10 payment success strategies.
Adobe’s Matt Wegner shares his top 10 strategies subscription companies can use to achieve successful payments.
Technology will continue to impact everything we do. These same technological changes apply to subscription businesses too.
Attorneys Marc Roth and Lisa Dubrow share their deep expertise, covering everything from Section 5 of the FTC Act to Reg E.
Robert Skrob of Membership Services shares insight on how to create a cancellation process that helps retain subscribers or win them back.
Darryl Hicks of FlexPay and Karen Webster of PYMNTS discuss their 2022 subscription industry benchmark study.
7 start-up concepts that can guide digital transformation, including how start-ups can share insight with established companies
Jesus Luzardo of Vindicia, shares key insight into why subscription intelligence is crucial for increasing the value of subscription businesses.
Subscription experts share four simple steps subscription businesses can take to retain customers effectively.
In this exclusive cheat sheet, we offer a decision grid to help you choose between internal customer service reps or an outsourced solution.
Learn how subscription companies need to navigate this new world of subscriber-to-bank cancellations! Leading subscription and fintech expert, Erica Katsambis, VP at Minna Technologies, will
Mastercard has just issued revised standards that remove some of the new requirements and making them recommendations instead.
For high-volume and complex subscription companies, it’s critical to identify growth levers that will build your business. From there, you need to get your plan
Social media marketing in the U.S. is now the norm. Get the latest data in our social media marketing STAT PACK.
Marc Roth of Cobalt Law shares auto renewal reminders from Mastercard, Colorado, Delaware and Idaho.
Chris Marchand of Verifi and Sharon Gross of Paul Larsen Consulting discuss subscriber disputes and chargebacks.
In this STAT PACK, we share data about the music industry in the U.S. including streaming and digital music stats.
Understand how to reimagine your relationship with subscribers to drive loyalty and grow revenue. This on-demand webinar focuses on teaching retention strategies that reduce subscriber
The FTC has stepped up enforcement and proposed policy changes that directly impact subscription companies.
Latest
The FTC announced actions against two companies, Response Tree LLC and XCast Labs, for their involvement in facilitating and supporting illegal robocalls and telemarketing activities.
New York Governor Hochul has signed into law two significant pieces of legislation aimed at enhancing consumer protection in subscription-based products and services and credit
Adobe Inc. is under investigation by the U.S. Federal Trade Commission (FTC) over its software subscription cancellation policies, following years of customer complaints.
The Federal Trade Commission (FTC) announced a virtual hearing set for January 16, 2024, aimed at addressing concerns surrounding its proposed “Click to Cancel” provision,
The FTC is seeking permanent injunctive relief, monetary restitution of $18 Million, and other remedies owing to Brigit’s alleged violations of consumer protection statutes under
Lawsuit by FTC and 17 States, Now Unsealed, Reveals New Details on Alleged Anti-Competitive Strategies in Amazon’s Operations
Five on Friday this week spotlights next week’s Google’s Reviews Update, NYT’s Subscriber Surge, YouTube’s Price Shift, the U.S. Department of Justice unveiling Google’s search
In a significant legal development, T-Mobile US is facing an antitrust lawsuit by AT&T and Verizon subscribers as they seek to reverse T-Mobile’s $26 billion
Five on Friday this week spotlights a Netflix study that shows users will cancel subscriptions over potential price hike, the changing landscape of news consumption,
In direct response to the Federal Trade Commission’s (FTC) increasing vigilance against fraudulent online activities, leading online platforms Amazon, Booking.com, Expedia Group, Glassdoor, Tripadvisor, and
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