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Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
Should you go open source, with Drupal or Word Press or some other available solution? It’s a popular question! INSIDER Guide to Leveraging Technology, Kevin
Starting your search for research and data to support your business plan, product research, customer segmentation or data for your next presentation to investors, employees
There is good news for U.S. entities on the privacy front: on November 16, 2018, new draft guidelines were adopted in the EU to provide
How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer
Credit cards are a blessing and a curse for subscription publishers and monthly box merchants. Yes, auto-pay on a regular basis is sweet indeed, but
Choosing the right processor processing partners from a confusing multi-layered vendor ecosystem can be tricky. There are many things to consider like transaction fees, card
Most of the best practices necessary for auto-renewal payments success are provided by and facilitated through your payments partners, especially your processor. Any processor can
Credit card transactions have topped three and a third TRILLION dollars. With that volume, even a tiny percent of misfires create problems on the order
This sixth-and-final article in our series Getting Your Product Out the Door: Feature Prioritization, Testing and Launch explores the tough decisions necessary when development bumps
This fifth article in our series Getting Your Product Out the Door: Sourcing and Vendor Relations offers insights into finding, evaluating and working with vendors.
This fourth article in our series Getting Your Product Out the Door: Writing Requirements expands on the actual product build, including writing requirements, prioritizing features
This third article our series Getting Your Product Out the Door: Product Development Basics goes beyond the product owner relationship and covers other roles and
This first article of our series Getting Your Product Out the Door: Product Development Basics offers a look at the history of subscription product development,
Chargebacks can be parasitic to your subscription revenues, forcing you to not only refund payments, but pay steep fines to do so. In worst case
The options available for handling recurring billing (and your subscriber or membership database) are exploding — regardless whether your business is a start-up or large-scale.
Building Customer-Focused Products: An Insiders Guide to Market Research,is a series compiled by product owners with decades of experience in creating and launching successful subscription
This first article in our series Building Customer-Focused Products: An Insiders Guide to Market Research offers an overview of what market research is and why
Understand state, Federal, and credit card regulations that cover subscription promotional and trial offers as well as auto-renewal practices. This one-hour on-demand training session features
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Improved Revenue Growth Driven by Reserve Success and New Offerings; Subscription Business Rebounds Amid Optimized Marketing and Operational Strategies
Subscription includes unlimited access to original reporting, exclusive newsletters, fewer ads, and a bonus print magazine, all while keeping essential content free.
Chick-fil-A enters the entertainment space with Chick-fil-A Play, a free app offering original shows, podcasts, games, and more. The app highlights a growing trend of
Volkswagen debuts VW Flex in Atlanta, a month-to-month vehicle subscription designed to offer an alternative to leasing.
Apple TV+ will be available as a $9.99 add-on through Amazon Prime Video in the U.S., bringing hit shows like Ted Lasso and Severance to
For the first time since 2021, Microsoft offers Office 2024 as a one-time purchase option catering to users who prefer traditional software over subscriptions.
Upselling and cross-selling are powerhouse strategies for subscription businesses that want to increase revenue and offer more value to their customers.
Ultimate Package Customers Face an Additional $10 Monthly Increase, as DIRECTV STREAM Adjusts Price Changes Following Disney Deal Fallout
After six years, Volvo halts Care by Volvo to streamline operations and concentrate on traditional offerings.
As subscriptions become ubiquitous, it’s time to rethink their use. Discover when subscriptions add value, when they don’t, and alternatives that respect customer needs.
