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Biden-Harris Administration Targets Subscription Cancellations and Customer Service Hassles in New “Time Is Money” Initiative

Assocations, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, News, Newsletters, Regulation and Compliance, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming / Kathleen Greenler Sexton

Executive Branch Initiative to Simplify Subscription Cancellations and Enhance Customer Service Signals Heightened Federal Scrutiny on the Industry

Biden-Harris Administration Targets Subscription Cancellations and Customer Service Hassles in New “Time Is Money” Initiative Read More »

Retention Mindset: The Power of Emotional Selling in Subscriptions

Start Here, Subscriber Acquisition, Subscriber Only, Subscriber Retention, Subscription Business Marketing, Uncategorized / Kathleen Greenler Sexton

Why Connecting Emotionally with Subscribers Outperforms Traditional Product Pitches

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Election-Year Blues?: Subscription Conversion Rates Take a Hit Starting in April

Assocations, Business Media and Publishing, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, SaaS and Cloud Services, Subscriber Acquisition, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Business Marketing, Subscription Gaming / Kathleen Greenler Sexton

Robert Skrob Provides Expert Analysis of This Decline and Explains How Businesses Can Adapt to Maintain Growth

Election-Year Blues?: Subscription Conversion Rates Take a Hit Starting in April Read More »

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The Impact of VISA’s New High-Risk Designation of MCC 5968 on Subscription Companies

Auto-renew Subscription, Best Practice and How To, Business Operations, Invoiced Subscription, Payment Processing, Subscriber Only, Subscriber Retention / Kathleen Greenler Sexton

Learn how the reclassification to high risk of MCC 5968 is reshaping the subscription payment processing landscape, with insights from payment expert Melanie Stout.

The Impact of VISA’s New High-Risk Designation of MCC 5968 on Subscription Companies Read More »

Payment Teardown: Understand and Fix Payment Inefficiencies (Technical Issues) Impacting Revenue

Auto-renew Subscription, Best Practice and How To, Business Operations, Invoiced Subscription, On-Demand Webinars, Payment Processing, Product Development, Start Here, Subscriber Only, Subscriber Retention, Technology / Kathleen Greenler Sexton

Improve your subscription business bottom line by tackling one of the more technical and often overlooked aspects of customer retention—payment processing efficiency.

Payment Teardown: Understand and Fix Payment Inefficiencies (Technical Issues) Impacting Revenue Read More »

Bag full of vegetables, isolated on white

Amazon Introduces New Grocery Delivery Subscription for Prime and EBT Customers

Business Strategy, Consumer Services, Direct-to-Consumer, Industry Announcements, News / Kathleen Greenler Sexton

New subscription offers unlimited deliveries for monthly fees, aiming to enhance accessibility and convenience for a broad customer base.

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Mastercard Launches Smart Subscriptions to Streamline Subscription Management for Bank Customers

Business Operations, Industry Announcements, News, Payment Processing / Kathleen Greenler Sexton

New service designed to help consumers better manage their various subscriptions through their bank’s existing applications

Mastercard Launches Smart Subscriptions to Streamline Subscription Management for Bank Customers Read More »

The New York Times Achieves Milestone in Digital Subscription Revenue

Business Strategy, Consumer Media and Publishing, Industry Announcements, News, Subscription Apps / Kathleen Greenler Sexton

NYT’s strategic focus on digital expansion and product bundling drives growth and surpasses $1 billion in annual digital revenue.

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How to Harness SMS for Lasting Subscriber Retention

Auto-renew Subscription, Best Practice and How To, Invoiced Subscription, On-Demand Webinars, Product Development, Start Here, Subscriber Only, Subscriber Retention, Technology / Kathleen Greenler Sexton

Elevate your subscriber retention with SMS messaging. This on-demand workshop will help you learn the art of utilizing SMS messaging with AI to dramatically grow subscriber engagement and retention.

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Navigating the Complexities of Negative Option Billing: A Guide for Subscription Businesses

Assocations, Auto-renew Subscription, Best Practice and How To, Business Media and Publishing, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Invoiced Subscription, Learning and Training, Magazines, Memberships, Newsletters, Regulation and Compliance, SaaS and Cloud Services, Start Here, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Gaming / Kathleen Greenler Sexton

Master Negative Option billing with our expert guide. Discover the history, regulations, and FTC updates critical for subscription businesses to ensure compliance.

Navigating the Complexities of Negative Option Billing: A Guide for Subscription Businesses Read More »

Insight to drive subscription growth

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