Consumer Services
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The FCC’s sports inquiry puts “where do I watch?” frustration on the record, offering a broader warning for subscription operators about bundling, billing, and consumer
The FCC’s Media Bureau opened MB Docket 26-45 to gather input on consumer costs, paywalls, exclusivity, and impacts on local broadcast access, with comments due
For some customer groups, a 30-day penalty-free exit window turns the change into a time-bound churn and save moment.
2026 guidance points to continued scale, but the company’s Q1 outlook and a $65M headwind tied to weight-loss prescription changes put near-term volatility back in
Planet Fitness cites demand resilience through the first full year of a 50% price increase for new Classic Card members, with same club sales up
The Atlantic and The New York Times are betting on multi-user plans. Here’s how to monetize shared access without backlash, support chaos, or misleading metrics.
From AI-native checkout and benefit-aware eligibility to modular “platform bundles,” NRF revealed the next operational battleground for recurring revenue teams.
The bill’s requirements mirror many click-to-cancel concepts, but would set them in statute rather than FTC rule.
New York AG Letitia James is demanding Instacart’s pricing-test records and disclosure screen flows by Jan. 29, citing the state’s algorithmic pricing disclosure law.
Complaint states pay-TV ESPN subscribers were led to believe WWE Premium Live Events were included, then faced a separate $29.99/month plan—spotlighting bundle/entitlement risk.
