Insight to drive subscription growth

Join

Kathleen Greenler Sexton

Kathy Greenler Sexton is a recognized authority on digital subscription business models, market strategy, and operational excellence. As CEO & Publisher of Subscription Insider, Kathy leads the charge in delivering actionable insights that empower businesses to thrive in the subscription economy. With a proven track record of driving growth and successful exits at companies like Individual.com and HighBeam Research, Kathy has also played key roles in launching and scaling prominent digital brands, including AltaVista. Previously, she led the SIIA Content Division as VP & General Manager, where she expanded membership, revenue, and influence while helping businesses adapt to transformative shifts in technology and content. A frequent speaker at industry conferences, Kathy brings invaluable expertise and a forward-thinking perspective to the evolving world of subscriptions. She resides in Greater Boston with her family and is an avid skier and devoted Boston sports fan.

Kathleen Greenler Sexton

How to Navigate the New Era of Subscriptions

Assocations, Auto-renew Subscription, Best Practice and How To, Business Media and Publishing, Business Operations, Business Services, Business Strategy, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, FInance, Freemium, Invoiced Subscription, Learning and Training, Magazines, Memberships, Metered Subscription, Newsletters, Payment Processing, Regulation and Compliance, Revenue and Sales, SaaS and Cloud Services, Start Here, Subscriber Acquisition, Subscriber Only, Subscriber Retention, Subscription Apps, Subscription Boxes, Subscription Business Marketing, Subscription Gaming /

Why Scaling Success Requires More Than Growth Alone. Learn proven frameworks and playbooks to scale profitably.

How to Navigate the New Era of Subscriptions Read More »

American football ball on grass of football arena, 3d illustration

YouTube Breaks with Tradition: NFL Sunday Ticket Goes Monthly, but Returning Subscribers Cry Foul

Business Strategy, Consumer Media and Publishing, Direct-to-Consumer, Entertainment and Streaming, News, Pricing, Product Development /

YouTube’s move marks a historic shift in sports subscriptions. Yet higher costs for existing customers highlight the risk of innovation that undermines loyalty.

YouTube Breaks with Tradition: NFL Sunday Ticket Goes Monthly, but Returning Subscribers Cry Foul Read More »

Washington DC USA - July 3 2017: Federal Trade Commission seal sign and logo in downtown

FTC Files First Enforcement Under INFORM Act, Targets Temu for Transparency Failures

Business Operations, Business Strategy, Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Memberships, News, Regulation and Compliance, Subscription Apps, Subscription Boxes, Subscription Gaming /

Penalty underscores the FTC’s renewed enforcement posture, offering subscription executives a preview of how transparency and accessibility rules like Click-to-Cancel may be applied.

FTC Files First Enforcement Under INFORM Act, Targets Temu for Transparency Failures Read More »

Adobe Faces New Class Action Over Hidden Subscription Fees and Cancellation Barriers

Assocations, Auto-renew Subscription, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, News, Newsletters, Regulation and Compliance, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming /

Wohlfiel v. Adobe alleges deceptive enrollment and “heroin-like” reliance on Early Termination Fees, building on the FTC’s ongoing enforcement case.

Adobe Faces New Class Action Over Hidden Subscription Fees and Cancellation Barriers Read More »

Streaming Growth Cools, Sports Stumbles, and Resubscribers Rise: Key Insights from Antenna’s 2025 State of Subscriptions

Consumer Media and Publishing, Direct-to-Consumer, Entertainment and Streaming, News, Research, Research and Benchmarks /

Antenna’s latest report shows slowing growth, shifting demographics, and a surge in former subscribers reshaping the SVOD landscape.

Streaming Growth Cools, Sports Stumbles, and Resubscribers Rise: Key Insights from Antenna’s 2025 State of Subscriptions Read More »

Massachusetts “Junk Fee” Crackdown: Subscriptions, Trials, and Pricing Rules Effective Sept. 2

Assocations, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, News, Newsletters, Product Development, Regulation and Compliance, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Business Marketing, Subscription Gaming /

Massachusetts’ new Attorney General regulations ban hidden fees and impose strict rules on subscription trials and auto-renewals, with major implications for consumer-facing businesses.

Massachusetts “Junk Fee” Crackdown: Subscriptions, Trials, and Pricing Rules Effective Sept. 2 Read More »

How to Comply with Massachusetts’ New Subscription and Trial Offer Rules

Assocations, Best Practice and How To, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, Payment Processing, Product Development, Regulation and Compliance, SaaS and Cloud Services, Start Here, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Business Marketing, Subscription Gaming /

Effective September 2, 2025, Massachusetts’ “Unfair and Deceptive Fees” regulation (940 CMR 38.00) bans hidden charges and sets strict standards for subscription trials, auto-renewals, and cancellation flows.

How to Comply with Massachusetts’ New Subscription and Trial Offer Rules Read More »

A group of young adults sitting on a couch cheering on their soccer team.

Fubo Sports Launch Marks Inflection Point in Battle for Skinny Sports Bundles

Clubs, Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Industry Announcements, News, Pricing, Product Development, Subscription Business Marketing /

With Fubo debuting a $55.99 package, rivals Disney, Fox, and others are racing to reshape live sports streaming with lower-cost, sports-centric offerings.

Fubo Sports Launch Marks Inflection Point in Battle for Skinny Sports Bundles Read More »

Volkswagen Rolls Out Horsepower Subscription, Igniting Debate Over Recurring Revenue in Autos

Business Model, Business Strategy, Consumer Services, Direct-to-Consumer, Industry Announcements, Memberships, News, Pricing, Product Development, Subscription Business Marketing /

VW’s “power-on-demand” upgrade adds 20 horsepower for a monthly or lifetime fee, underscoring the uphill battle carmakers face in turning software features into recurring revenue.

Volkswagen Rolls Out Horsepower Subscription, Igniting Debate Over Recurring Revenue in Autos Read More »