Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
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In this STAT PACK, we share data about the music industry in the U.S. including streaming and digital music stats.
Understand how to reimagine your relationship with subscribers to drive loyalty and grow revenue. This on-demand webinar focuses on teaching retention strategies that reduce subscriber
The FTC has stepped up enforcement and proposed policy changes that directly impact subscription companies.
In this STAT PACK, we look at the latest subscription video-on-demand data, including platforms, user behavior and forecasts.
FlexPay CEO Darryl Hicks, and best-selling author & subscription expert Robbie Kellman Baxter, explore these lifetime value keys and why they are often overlooked.
The FTC is reviewing the Telemarketing Sales Rule. Proposed changes may impact subscription offers made by phone.
Are you ready to learn how to drive subscriber growth in your subscription business? This on-demand webinar focuses on specific subscriber growth tactics that subscription
Marc Roth of Cobalt Law shares a new auto renewal law in Tennessee that goes into effect Jan. 1, 2023.
Parent company of Facebook Meta is hard at work creating the metaverse. Get the latest stats in this members-only STAT PACK.
In our latest Legal Insider column, Marc Roth of Cobalt Law provides an update on Mastercard and two state laws.
Marc Roth talks to Mastercard about merchant and trade association concerns over new processing rules.
Get insights from valuation experts on how to create marketable value for your subscription business.
With more than 200 million members globally, Amazon Prime offers a range of services including free delivery, Prime Video, Amazon Music and more.
Marc Roth of Cobalt Law shares merchant concerns about the upcoming changes to Mastercard’s transaction processing rules.
SInce the first social media platform in 1997, usage of social media has skyrocketed. Get the latest stats and data in our STAT PACK!
Attorney Marc Roth of Cobalt Law breaks down the new Mastercard notification rules. Here’s what you need to know.
Buy Now Pay Later services are growing in popularity. In our latest STAT PACK, we share the latest stats on the top BNPL services.
Marc Roth of Cobalt Law shares the latest updates on three proposed bills in FL, TN and VA that he’s following closely.
Marc Roth of Cobalt Law shares a year end legal subscription marketing update, including new auto renewal laws and a newly-introduced bill in Congress.
Merchants can avoid payment problems, friendly fraud and chargebacks with these best practices from Visa.
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Sephora is trying a subscription model again with its Same-Day Unlimited Shipping subscription for $49/year.
The payments system is enormously complex and only has milliseconds to make accurate payment authorization decisions for billions of payment requests, including for your recurring
Brian Fisher of Worldpay from FIS shares insight into retention through personalization and streamlining.
Streaming services are banking on hot content to attract and retain streaming subscribers. Who will reign supreme?
Mark Stiving of Impact Pricing shares 3 business models that help subscription companies grow their customer base.
With rising inflation and higher day-to-day costs, many consumers are facing financial hardship and are cutting their subscriptions to reduce spending. How does your subscription
Robert Skrob of Membership Services discusses why customer onboarding is so critical to subscription companies.
A former Courier News subscriber sues Gannett for the alleged auto-renewal of a cancelled subscription.
Understand how to reimagine your relationship with subscribers to drive loyalty and grow revenue. This on-demand webinar focuses on teaching retention strategies that reduce subscriber
Subscription customers are committed to an ongoing relationship in which they pay for regular delivery of products or services. Unfortunately, many subscription companies don’t understand
