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August 26, 2022

Satisfied customer types review on smartphone

Why Customer Onboarding is the Most Important Process in Your Company

Business Strategy, Customer Service, SaaS and Cloud Services, Subscriber Acquisition, Subscriber Only, Subscriber Retention / Alexis Miller

Robert Skrob of Membership Services discusses why customer onboarding is so critical to subscription companies.

Why Customer Onboarding is the Most Important Process in Your Company Read More »

The New York Times app displayed on a smartphone, held horizontally in a reader's hands

Wordle Now Available in The New York Times Crossword App

Business Strategy, News, Subscription Apps / Dana E. Neuts

Wordle, the addictive online word game, is now available to play in The New York Times Crossword App.

Wordle Now Available in The New York Times Crossword App Read More »

illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: Rewards, Wrestling and Regulations

Business Operations, Business Strategy, Consumer Services, News, Product Development, Starting, Subscription Gaming / Dana E. Neuts

Uber sunsets rewards program, WWE is looking for a home for 2 shows, GM to require OnStar in Buicks, Cadillacs, and GMC vehicles.

Five on Friday: Rewards, Wrestling and Regulations Read More »

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