Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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In our annual subscription predictions, we’ll look at connected cars, newsletters, payments, social media and more.
TL:DR: Reporting today on five state bills in the auto renewal space that were introduced in the new year, two that would make new law
Matt Wegner, head of global payments and risk, shares the secret behind Adobe’s recurring revenue success.
In part 2 of this series, Adobe’s Matt Wegner shares the SaaS company’s top 10 payment success strategies.
Adobe’s Matt Wegner shares his top 10 strategies subscription companies can use to achieve successful payments.
Technology will continue to impact everything we do. These same technological changes apply to subscription businesses too.
Attorneys Marc Roth and Lisa Dubrow share their deep expertise, covering everything from Section 5 of the FTC Act to Reg E.
Robert Skrob of Membership Services shares insight on how to create a cancellation process that helps retain subscribers or win them back.
Darryl Hicks of FlexPay and Karen Webster of PYMNTS discuss their 2022 subscription industry benchmark study.
7 start-up concepts that can guide digital transformation, including how start-ups can share insight with established companies
Jesus Luzardo of Vindicia, shares key insight into why subscription intelligence is crucial for increasing the value of subscription businesses.
Subscription experts share four simple steps subscription businesses can take to retain customers effectively.
In this exclusive cheat sheet, we offer a decision grid to help you choose between internal customer service reps or an outsourced solution.
Learn how subscription companies need to navigate this new world of subscriber-to-bank cancellations! Leading subscription and fintech expert, Erica Katsambis, VP at Minna Technologies, will
Mastercard has just issued revised standards that remove some of the new requirements and making them recommendations instead.
For high-volume and complex subscription companies, it’s critical to identify growth levers that will build your business. From there, you need to get your plan
Social media marketing in the U.S. is now the norm. Get the latest data in our social media marketing STAT PACK.
Marc Roth of Cobalt Law shares auto renewal reminders from Mastercard, Colorado, Delaware and Idaho.
Chris Marchand of Verifi and Sharon Gross of Paul Larsen Consulting discuss subscriber disputes and chargebacks.
In this STAT PACK, we share data about the music industry in the U.S. including streaming and digital music stats.
Latest
New rule mandates easier subscription cancellations starting today, with additional requirements and challenges on the horizon.
As subscription costs rise and regulations tighten, businesses must embrace flexibility, personalization, and cutting-edge technology to retain customers and stay competitive in 2025.
Amid legal challenges and Congressional review, the FTC’s long-anticipated rule on negative option marketing is set to take effect in January.
Expert Analysis from Cobalt Law’s Marc Roth on the FTC’s Final Negative Option Rule—What’s Changed, What’s Next, and How It Impacts Your Business
Updated rule enhances consumer protections, simplifies cancellation processes, and imposes stricter requirements on subscription and auto-renew businesses.
AB 2863 Introduces One-Click Cancellation for Subscriptions, Enhancing Consumer Protections in California
Mark Roth of Cobalt Law provides the latest updates on the FTC’s stalled Negative Option Rulemaking and California’s evolving AB 2863 legislation.
New FTC Regulation Targets Deceptive Practices in Consumer Reviews, Signaling Heightened Scrutiny on the Subscription Industry
Executive Branch Initiative to Simplify Subscription Cancellations and Enhance Customer Service Signals Heightened Federal Scrutiny on the Industry
Results Come as FTC Assumes Presidency of ICPEN, an International Network of Consumer Protection Authorities
