Skip to content
  • Subscribe to Subscription Insider
  • Member Log In
  • Subscribe to Subscription Insider
  • Member Log In
$0.00 0 Cart

Insight to drive subscription growth

  • Topics
    • Subscription Business Marketing
    • Subscriber Retention
    • Payment Processing
    • Regulation and Compliance
    • Customer Service
    • Product Development
    • Research and Benchmarks
    • Business Strategy
    • Categories
      • Subscriber Only
      • Showcase
      • News
  • Events & Training
  • Subscription Jobs
  • Vendor Directory
  • Topics
    • Subscription Business Marketing
    • Subscriber Retention
    • Payment Processing
    • Regulation and Compliance
    • Customer Service
    • Product Development
    • Research and Benchmarks
    • Business Strategy
    • Categories
      • Subscriber Only
      • Showcase
      • News
  • Events & Training
  • Subscription Jobs
  • Vendor Directory
Join

October 28, 2022

4 customer service reps at their desks talking to customers on headsets

Customer Service: Inside Hire vs. Outsourced Resource Decision Grid

Customer Service, Scaling, Start Here, Subscriber Only / Dana E. Neuts

In this exclusive cheat sheet, we offer a decision grid to help you choose between internal customer service reps or an outsourced solution.

Customer Service: Inside Hire vs. Outsourced Resource Decision Grid Read More »

Five on Friday: Experiments, Expansions and Accusations

Business Model, Entertainment and Streaming, News, Pricing / Dana E. Neuts

YouTube ends 4K experiment, Snapchat adds Snap+ features, Netflix considers cloud gaming.

Five on Friday: Experiments, Expansions and Accusations Read More »

Apple logo on building

Apple Announces Price Increase for Streaming Subscription Services

Entertainment and Streaming, News, Pricing / Dana E. Neuts

This week, Apple announced price increases for music and video streaming subscription services.

Apple Announces Price Increase for Streaming Subscription Services Read More »

Convert. Retain. Grow.

Useful Links

  • About
  • Sponsorships
  • Events & Training
  • Subscription Show
  • Member Center
  • About
  • Sponsorships
  • Events & Training
  • Subscription Show
  • Member Center

Policies & Terms

  • Privacy Policy
  • Cookie Policy
  • Terms of Service
  • Disclaimer
  • Privacy Policy
  • Cookie Policy
  • Terms of Service
  • Disclaimer

Get In Touch

  • Customer Service
  • Request New Password
  • 9 Bartlett Street, Suite 254, Andover MA, 01810
Facebook-f Linkedin-in Twitter

©2025 Authority Media Network, LLC. All rights reserved. Reproduction without permission is prohibited.