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Kathleen Greenler Sexton

Kathy Greenler Sexton is a recognized authority on digital subscription business models, market strategy, and operational excellence. As CEO & Publisher of Subscription Insider, Kathy leads the charge in delivering actionable insights that empower businesses to thrive in the subscription economy. With a proven track record of driving growth and successful exits at companies like Individual.com and HighBeam Research, Kathy has also played key roles in launching and scaling prominent digital brands, including AltaVista. Previously, she led the SIIA Content Division as VP & General Manager, where she expanded membership, revenue, and influence while helping businesses adapt to transformative shifts in technology and content. A frequent speaker at industry conferences, Kathy brings invaluable expertise and a forward-thinking perspective to the evolving world of subscriptions. She resides in Greater Boston with her family and is an avid skier and devoted Boston sports fan.

Kathleen Greenler Sexton

Three New State Privacy Laws Took Effect Jan. 1: Here’s What Subscription Teams Need to Operationalize Now

Assocations, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, Regulation and Compliance, SaaS and Cloud Services, Start Here, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Gaming /

Indiana, Kentucky, and Rhode Island privacy laws are now live, raising the bar for customer data requests, opt-outs, and data-sharing controls across the subscription stack.

Three New State Privacy Laws Took Effect Jan. 1: Here’s What Subscription Teams Need to Operationalize Now Read More »

Texas App Store Age-Verification Law Reaches Jan. 1 Effective Date—But Federal Injunction Keeps SB 2420 on Ice

Business Operations, News, Regulation and Compliance, Subscription Apps /

The blocked law would have required age verification and parental consent at the app store level—an acquisition and in-app monetization chokepoint for subscription apps.

Texas App Store Age-Verification Law Reaches Jan. 1 Effective Date—But Federal Injunction Keeps SB 2420 on Ice Read More »

Nebraska’s Age-Appropriate Online Design Code Act Becomes Operative Jan. 1, 2026

Assocations, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, News, Newsletters, Product Development, Regulation and Compliance, SaaS and Cloud Services, Subscription Apps, Subscription Boxes, Subscription Gaming, Technology /

LB504’s operative date (Jan. 1) has arrived, with requirements spanning defaults, targeted ads, notifications, and certain engagement features for users the service knows are minors.

Nebraska’s Age-Appropriate Online Design Code Act Becomes Operative Jan. 1, 2026 Read More »

Court Finalizes Disney COPPA Order—$10M Penalty and New “Made for Kids” Compliance Program

Business Operations, Clubs, Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, News, Regulation and Compliance, Subscription Apps, Subscription Boxes, Subscription Gaming /

FTC says Disney’s YouTube labeling failures enabled unlawful collection of children’s data for targeted ads, underscoring how operational workflows—not just policies—drive kids-privacy exposure.

Court Finalizes Disney COPPA Order—$10M Penalty and New “Made for Kids” Compliance Program Read More »

FTC Begins Sending $27.6M+ in Refunds for Unauthorized Billing Schemes

Assocations, Business Operations, Clubs, Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Magazines, Memberships, News, Newsletters, Regulation and Compliance, Subscription Apps, Subscription Boxes, Subscription Gaming /

Refunds to more than 1.2 million consumers are going out now—an execution milestone that underscores ongoing FTC scrutiny of negative option, “free gift,” and continuity-plan billing practices.

FTC Begins Sending $27.6M+ in Refunds for Unauthorized Billing Schemes Read More »

FTC Invites Public Comment on Petition to Restart Vacated Negative Option Rule

Assocations, Business Media and Publishing, Business Operations, Business Services, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Newsletters, Regulation and Compliance, SaaS and Cloud Services, Start Here, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Gaming /

The FTC is soliciting comments through Jan. 2, 2026—while enforcement pressure under existing authorities remains active.

FTC Invites Public Comment on Petition to Restart Vacated Negative Option Rule Read More »

The Subscription Economy’s Great Divergence: Why Vendors Are Consolidating While Operators Expand

Assocations, Business Media and Publishing, Business Model, Business Operations, Business Services, Business Strategy, Clubs, Consumer Media and Publishing, Consumer Services, Data and IoT, Direct-to-Consumer, Entertainment and Streaming, Learning and Training, Magazines, Memberships, Mergers and Acquisitions, Newsletters, Payment Processing, SaaS and Cloud Services, Start Here, Subscriber Only, Subscription Apps, Subscription Boxes, Subscription Gaming, Technology /

A new market divide is emerging in 2025: vendors are collapsing fragmented tools into unified revenue platforms, while operators diversify through distribution, product expansion, and bundled value.

The Subscription Economy’s Great Divergence: Why Vendors Are Consolidating While Operators Expand Read More »