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Home Renewals & Payment Processing

Renewals & Payment Processing

Peloton Cancels Live Classes When Employee Tests Positive for COVID-19

After an employee tested positive for COVID-19, Peloton has canceled its live cycling and running classes through the end of April.
Customer Retention Trends 2020

Customer Retention 2020: 5 Trends That Will Change Your Subscription Business

Change is here for the subscription industry. Customer retention is top priority while competition grows and customer expectations shift. So, which trends should be on your radar? And what strategies and tactics should you be using to ensure subscriber growth?
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
Weekly Subscriuption News

Weekly Subscription News: Solar Power, Platforms and Peloton

This week, some subscription business has continued as normal, while others has been a reaction to the coronavirus outbreak. In the business-as-usual category, Tesla...

Kia Uses Zuora to Offer Connected Car Services via Subscription

Source: Kia Motors Last week, subscription management platform Zuora, Inc. announced that it has partnered with Kia Motors to offer UVO link, a suite of...

The Complexity of Billing After a Free Trial Expires

Offering free trials can be a successful acquisition strategy for subscription businesses. However, making it an effective tool requires adhering to billing best practices - which are quickly changing when it comes to free trials. Automatically billing at full price upon trial expiration has become a flashpoint as consumers protest and the payment industry responds.What happens after a free trial ends is a make or break proposition, and billing is especially complex at this point. Let's explore what your business should know.

The Complexity of Billing After a Free Trial Expires

Offering free trials can be a successful acquisition strategy for subscription businesses. However, making it an effective tool requires adhering to billing best practices...

5 Billing Considerations for Scaling Your Subscription Business

The subscription business model offers companies a fast track to growth, offering just about anything from entertainment streaming services to renters' insurance. Yet to harness that growth potential, businesses need a subscription-centric billing solution that can keep up with their vision, market demands, and innovation in products and services. At a certain point, however, an upgrade from a legacy billing approach to a more capable billing platform is necessary to handle the volume and complexity of recurring revenue operations, as well as facilitate growth at scale. Here are five billing considerations to help guide your decision-making process.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.

5 Billing Considerations for Scaling Your Subscription Business

The subscription business model offers companies a fast track to growth, offering just about anything from entertainment streaming services to renters' insurance. Yet to harness that growth potential, businesses need a subscription-centric billing solution that can keep up with their vision, market demands, and innovation in products and services. At a certain point, however, an upgrade from a legacy billing approach to a more capable billing platform is necessary to handle the volume and complexity of recurring revenue operations, as well as facilitate growth at scale. Here are five billing considerations to help guide your decision-making process.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading. Otherwise, click subscribe below to enjoy access to all of our premium content.

Subscription Insider is uniquely focused on the business of subscriptions.

Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.

YouTube TV Cuts Off Apple’s In-App Subscriptions Starting in March

Last week, Google's YouTube notified YouTube TV customers they won't be able to pay for their subscriptions via the App Store anymore, starting in March, reports Mac Rumors. Subscribers will have to find another way to pay for their subscriptions, or their subscriptions will be canceled altogether. Customers will be billed one final time through the App Store's in-app purchases, and then subscriptions will be canceled automatically either on their billing date or after March 13, 2020.

Weekly Subscription News: Streaming, Gaming and Ad Blocking

This week, we've got streaming, gaming and ad blocking news: Steam grows to nearly 95 million monthly active users, Netflix plans to use animation to complete with Disney Plus, and Google Chrome's new feature will block the most annoying video ads. Also this week, the 165-year-old Montgomery Sentinel closes up shop, Birchbox lays off half of its New York City staff, and Paystand raises $20 million to give businesses a frictionless, open infrastructure option for commercial finance.

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