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January 14, 2026

Recurly’s Annual State of Subscriptions: Pause-and-Return Becomes a Core Retention Lever

News / Kathleen Greenler Sexton

Former subscribers now drive nearly 1 in 4 new sign-ups, while rising pause behavior and “micro-subscriptions” underscore a more intentional, lifecycle-driven market.

Recurly’s Annual State of Subscriptions: Pause-and-Return Becomes a Core Retention Lever Read More »

FTC Sues JustAnswer Over Low-Cost “Join” Offer That Allegedly Led to Monthly Subscriptions

News, Regulation and Compliance, Subscriber Acquisition, Subscriber Retention, Subscription Business Marketing, Technology / Kathleen Greenler Sexton

Agency alleges subscription terms were not clear and conspicuous and consumers did not provide valid affirmative consent for recurring billing.

FTC Sues JustAnswer Over Low-Cost “Join” Offer That Allegedly Led to Monthly Subscriptions Read More »

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