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First in a series of three, INSIDER Guide Kevin Novak explores the digital experience and its relationship to data and analytics. This isn’t your grandfather’s
One of Subscription Insider’s quick and easy retention tips is to never send an ugly receipt. Boston-area radio personality Howie Carr offers “VIP” access to
“BOB” stands for “Best Of Business” and BOB.tv was established to deliver premium knowledge content to industry practitioners. The company leverages a subscription-based learning platform,
In 2013 and 2014, more than 30% of all credit cards in the US were reissued due to fraud and major merchant customer databases being
To understand your retention opportunities and trends, you need to have a simple way to track attrition patterns. But you also need a methodology which
Effective monitoring of subscriber retention is the result of understanding retention opportunities and trends, tracking attrition patterns, developing a tracking methodology, and applying those metrics
We are publishing a three-part INSIDE Metrics series on measuring subscription retention.In this article, Part II, we will provide some basic retention measurement concepts; show
To understand your retention opportunities and trends, you need to have a simple way to track attrition patterns. But you also need a methodology which
Congratulations — you’ve got a few subscribers, and you’re getting some buzz. But it’s taking every minute of your day, and then some. Now what?
In this Inside Metrics Guide, the Subscription By Channel Report, we will talk about how to interpret any report in 3 minutes or less and
