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Kathleen Greenler Sexton

Kathy Greenler Sexton is a recognized authority on digital subscription business models, market strategy, and operational excellence. As CEO & Publisher of Subscription Insider, Kathy leads the charge in delivering actionable insights that empower businesses to thrive in the subscription economy. With a proven track record of driving growth and successful exits at companies like Individual.com and HighBeam Research, Kathy has also played key roles in launching and scaling prominent digital brands, including AltaVista. Previously, she led the SIIA Content Division as VP & General Manager, where she expanded membership, revenue, and influence while helping businesses adapt to transformative shifts in technology and content. A frequent speaker at industry conferences, Kathy brings invaluable expertise and a forward-thinking perspective to the evolving world of subscriptions. She resides in Greater Boston with her family and is an avid skier and devoted Boston sports fan.

Kathleen Greenler Sexton
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The Impact of VISA’s New High-Risk Designation of MCC 5968 on Subscription Companies

Auto-renew Subscription, Best Practice and How To, Business Operations, Invoiced Subscription, Payment Processing, Subscriber Only, Subscriber Retention /

Learn how the reclassification to high risk of MCC 5968 is reshaping the subscription payment processing landscape, with insights from payment expert Melanie Stout.

The Impact of VISA’s New High-Risk Designation of MCC 5968 on Subscription Companies Read More »

Streaming wars heat up

Warner Bros. Discovery Narrows Q1 Loss, Boosts Streaming Profits Despite Studio Challenges

Consumer Media and Publishing, Consumer Services, Direct-to-Consumer, Entertainment and Streaming, Industry Announcements, News /

Despite a challenging quarter for studio profits, Warner Bros. Discovery reports growth in streaming subscribers and significant debt repayment, setting a positive tone for future operations.

Warner Bros. Discovery Narrows Q1 Loss, Boosts Streaming Profits Despite Studio Challenges Read More »

Payment Teardown: Understand and Fix Payment Inefficiencies (Technical Issues) Impacting Revenue

Auto-renew Subscription, Best Practice and How To, Business Operations, Invoiced Subscription, On-Demand Webinars, Payment Processing, Product Development, Start Here, Subscriber Only, Subscriber Retention, Technology /

Improve your subscription business bottom line by tackling one of the more technical and often overlooked aspects of customer retention—payment processing efficiency.

Payment Teardown: Understand and Fix Payment Inefficiencies (Technical Issues) Impacting Revenue Read More »

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