April 26, 2026

Subscriber Quality, Not Subscriber Count, Is Becoming the Media Subscription Metric That Matters

Subscriber count still matters, but it no longer tells the whole story. Learn how a Subscriber Quality Scorecard can help operators evaluate the value behind the headline number.

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Charter’s Q1 Results Show How the Cable Bundle Is Becoming a Retention Strategy

Charter’s Q1 results show the cable bundle being rebuilt around broadband, mobile, and streaming app access as operators look for new ways to protect retention.

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Click-to-Cancel Is Becoming a Full-Stack Subscription Operations Problem

Click-to-cancel now spans compliance, retention, payments, bank apps, support, legal risk, and subscriber trust.

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Adyen’s €750M Talon.One Deal Pushes Payments Deeper Into Loyalty and Retention

The acquisition signals a broader shift as payment platforms move closer to offer decisioning, customer identity, promotions, and lifetime value.

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