Regulation and Compliance

From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.

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Refunds to more than 1.2 million consumers are going out now—an execution milestone that underscores ongoing FTC scrutiny of negative option, “free gift,” and continuity-plan
The FTC is soliciting comments through Jan. 2, 2026—while enforcement pressure under existing authorities remains active.
Proposed state legislation would outlaw charging drivers monthly for built-in features like heated seats — a signal that regulators and consumers are drawing the line
State enforcement is accelerating. Here’s how to prepare your flows before involving legal counsel and avoid costly rework.
Case reflects an ongoing trend of state-level enforcement of subscription and automatic renewal compliance, independent of the FTC.
Regulator alleges Microsoft misled 2.7 million customers by hiding a lower-priced “Classic” option when adding Copilot and raising prices
Law going live this week requires clear disclosures, easy cancellation, and express consent. Businesses may owe three times the unauthorized amounts as a refund or
FTC invokes ROSCA to force ed-tech firm to overhaul subscription cancellations, signaling heightened enforcement across recurring revenue models.
Proposed legislation would align the state with federal efforts to make cancellation as simple as sign-up — underscoring growing legal risks for subscription businesses.
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