How subscription teams are using journey maps to identify churn risks, streamline onboarding, and improve retention at every stage of the customer lifecycle
Using Subscriber Journey Mapping to Reduce Friction and Drive Renewals Read More »
Verizon is phasing out long-standing subscriber perks starting September 1, signaling a broader shift toward streamlined pricing and plan migration strategies.
Verizon to Sunset Legacy Loyalty Discounts, Nudging Customers Toward Modern Plans Read More »
Trump’s 60-day ultimatum accelerates subscription-style healthcare models, with Eli Lilly, Pfizer, and Novo Nordisk embracing platforms that combine telehealth, cash pay, and recurring medication delivery.
Pharma Giants Expand Direct-to-Consumer Sales Amid Pressure to Lower Drug Prices Read More »
Amazon is dismantling Wondery’s internal studio and realigning resources under Audible and a new creator-focused team, signaling a shift in its podcast strategy.
Amazon to Shut Down Wondery Podcast Studio, Cut 110 Jobs Amid Strategic Shift Read More »
Starting September 2025, Spotify will raise its Premium Individual plan in non-US markets as part of a global shift toward sustained revenue growth rather than user acquisition.
Spotify to Increase Premium Subscription Price by €1 in Major Markets to Boost ARPU Read More »
Record Xfinity Mobile growth and narrowing Peacock losses highlight convergence strategy as broadband churn remains challenged
