Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
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Dr. Matt Lindsay, president of Mather Economics, shares subscription trends, risks and opportunities, and recommendations for digital publishers.
How you can propel lasting relationships with customers by lending a helping hand during the pandemic with the power of data, to increase revenue, decrease
Five on Friday, May 29, 2020: grocery stores are adapting to new shopping trends, beauty boxes are riding the wave of coronavirus, and Meredith launches
Netflix is canceling streaming video subscriptions that have been inactive for more than a year. Subscribers should watch for an email or in-app message from
Despite the serious business challenges resulting from the COVID-19 pandemic, the expansion of the subscription-based economy doesn’t appear to be slowing down. That is attracting
Five on Friday, April 17, 2020: Zuora shares subscription industry report, App Store has 32 more malicious apps, and AMC Theatres is considering bankruptcy.
Change is here for the subscription industry. Customer retention is top priority while competition grows and customer expectations shift. So, which trends should be on
This week Super Tuesday, tornadoes and the coronavirus dominated headlines, all of which impacted subscriptions in some way, whether through news coverage or an impact
The key to a profitable subscription business is retention. Here are Subscription Insider’s 30 tips and tricks to improve retention and plug subscriber and revenue
Last week, News Corp posted strong subscriber growth for the second quarter of fiscal year 2020, including significant milestones. The Dow Jones now has more
