Netflix to Cancel Inactive Streaming Video Subscriptions

Inactive accounts represent less than half of 1% of all Netflix viewers.

Netflix is canceling streaming video subscriptions that have been inactive for more than a year. Subscribers should watch for an email or in-app message from Netflix if their accounts have been dormant....

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Filed in Business Operations, Consumer Services, Customer Service, Entertainment and Streaming, Industry Announcements, Memberships, Subscriber Retention

Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!