Subscription Show 2020: Day #1 Highlights
Day 1 of Subscription Show 2020 is in the books, complete with keynotes, sessions, networking, coaching and more. Here are highlights.
Re-engagement Redux: Why Lapsed Subscribers Make the Best Prospects, and How to Bring Them Back
How much would you pay for a list of leads who are demonstrably interested in your subscription service, are proven subscription purchasers, and are familiar with your subscription brand? Hint: You already own that list. Through careful testing, it is possible to craft effective, targeted messaging that can bring lapsed subscribers back into the fold.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Five on Friday: Streaming Revenue, News License Fees and Blogging Stats
Streaming video revenue estimates for 2025, Google to pay news licensing fees to publishers and 2020 blogging statistics
Subscription Show 2020 Preview: What to Expect
Subscription Show 2020 starts October 5. Here Subscription Insider and Authority Media CEO Kathy Greenler Sexton shares a preview.
Retention and Payments in 2020: How you can combat changing priorities in changing times
Learn how consumer subscription payment preferences differ from how they pay their other bills, and whether security, cost, or system integration is the biggest payment challenge for subscription providers.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Streaming Wars: How the Pandemic Has Changed How We Watch and Subscribe to TV (Part 2 of 2)
In Part 2 of "Streaming Wars," we examine SVOD tests and trends, and we consider the future of streaming with the help of Rameez Tase, CEO and co-founder of ANTENNA.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Effective Customer Service Is Quantized Customer Service
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels -- phone, email, chat, social media, etc. -- should you emphasize? How about innovations like chatbots, intelligent agents, and other automated systems? Measuring customer service breaks down into two general areas: satisfaction metrics based on customer attitudes and performance metrics based on support staff behavior. …
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Five on Friday: Customer Acquisition, Retention and Revenue Share
Publishers want Apple to give them the same deal Amazon gets, what to consider when designing a subscription model, and the future of gaming.
Five on Friday: Movie Subscriptions, Ad Boycotts and Subscription Jobs
How will movie theatres fare if they don't consider alternative revenue sources, Peacock's overnight success and top subscription jobs
COVID-19: Early Insights on Trends, Trials, and Growth Implications for Subscription Businesses
Learn about the measured impacts of COVID-19 on subscriber acquisition, churn, and growth rates through data gathered from thousands of merchants across multiple industries.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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