Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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Get smart about the crucial topic of failed payment recovery and how you can address it for revenue maximization and growth in 2024.
We explore 20 ways consumers are evading paywalls and offer suggestions to help your recurring business manage the issues involved.
In the fast-evolving subscription industry your competitive edge lies in knowledge, and we’ve curated an extensive collection of insights and data from industry experts, vendors,
Learn how to leverage SMS to increase the lifetime value of your subscribers .
Validate your subscription business idea and product: Learn how to refine your offering based on real data and customer feedback.
The US and EU agreed to a new Data Privacy Framework to safely and securely share data across the Atlantic.
Understand where subscription businesses need to look for new types of fraud (and how to manage it!). In this on-demand briefing, leading subscription fraud experts
How do you keep your business from losing revenue? Learn the often overlooked signals to identify where revenue might be slipping away.
Discover how to effectively utilize trial offers and transform them into loyal subscribers. Learn from our decision-tree to help you decide if you should offer
The INFORM Consumers Act impacts online marketplaces and third-party sellers with the goal of protecting consumers from fraud and counterfeit merchandise.
Learn from Subscription Insider and leading subscription marketing expert Robert Skrob, on-demand, to understand why increasing subscriber CAC is the key to exponential growth.
In part 3 of this series, we share our final 3 rules for selecting the ideal vendor fory our subscription business.
In part 2, Kathy Greenler Sexton shares her top rules to find the ideal vendor for a subscription business.
Each subscription business has its own technology needs. Use our 15 rules to choose the right tech stack for your company.
Lower your payment processing expenses with these insights on interchange fees.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
The FTC, CMA and European Commission investigate Amazon for claims including anticompetitive behavior.
Before selecting a technology partner for your subscription business, take this self-assessment.
In this members-only feature, Scott Howland of Zephr shares how to choose your subtech stack to optimize the subscriber journey.
In the 2022 calendar year, the FTC refunded $392.9 million to more than 1.9 million consumers.
Latest
Businesses must now offer cancellation methods matching sign-up flows and provide annual renewal reminders for subscriptions started or extended on or after July 1, 2025.
Refunds sent to over 194,000 consumers after FTC finds Care.com misled users with inflated job listings, false earnings claims, and hard-to-cancel subscriptions
Blackburn and Luján’s bipartisan letter puts fresh regulatory focus on Spotify’s subscription practices as the company defends its bundling model
Settlement bans Paddle from processing payments for tech-support telemarketers and raises new scrutiny on merchant-of-record models used in subscription billing
Compliance legal expert Marc Roth breaks down the FTC’s surprise 60-day delay of the Negative Option Rule—and the confusion it leaves behind.
Paavana Kumar breaks down the new disclosure, consent, and cancellation rules subscription businesses must follow under the FTC’s Click-to-Cancel Rule and stricter state laws.
Complaint Alleges Unauthorized Charges, Misleading Savings Claims, and Barriers to Cancelation in Violation of Subscription Laws
Marc Roth Unpacks a Flurry of State Legislation—and Why the FTC’s Negative Option Rule May Not Be Dead Yet
Regulators say resource shortages could impact legal action against Amazon over alleged deceptive Prime enrollment tactics
