Regulation and Compliance
From subscription offers, free trials, special promotions, marketing copy, auto-renewal notification, consumer privacy, financial reporting, payment processes, and more – there are a lot of laws that subscription, membership, and recurring-revenue companies need to understand and comply with.
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This $3.4 million settlement offers four key warnings for subscription businesses, especially those in media and streaming.
Marc Roth unpacks the implications of the 8th Circuit decision, ongoing ROSCA risks, and why compliance prep still matters.
Businesses must now offer cancellation methods matching sign-up flows and provide annual renewal reminders for subscriptions started or extended on or after July 1, 2025.
Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
Compliance strategist Paavana Kumar walks through FTC and state-level risks hiding in your subscriber experience.
Warner Bros. Discovery isn’t just breaking up—it’s reorganizing for growth. Here’s what subscription executives can learn from their structural reset.
Learn how to use subscription revenue data signals to reduce churn, drive upsells, and optimize renewals. A practical guide for subscription executives ready to act
Learn how subscription businesses are cutting payment costs through analytics, downgrade reduction, ACH incentives, and smarter routing.
Compliance legal expert Marc Roth breaks down the FTC’s surprise 60-day delay of the Negative Option Rule—and the confusion it leaves behind.
Paavana Kumar breaks down the new disclosure, consent, and cancellation rules subscription businesses must follow under the FTC’s Click-to-Cancel Rule and stricter state laws.
Pricing Expert Mark Stiving Shares Proven Tactics to Increase Revenue, Improve Value Perception, and Reduce Churn
Marc Roth Unpacks a Flurry of State Legislation—and Why the FTC’s Negative Option Rule May Not Be Dead Yet
Learn from Mark Roth of Cobalt Law about the FTC’s negative option rule, new state laws, and what subscription businesses must do.
Unlock your growth potential with actionable insights into customer data management, shipping, packaging, marketing, and revenue diversification.
Discover where your customers cancel subscriptions and learn actionable strategies to reduce churn, improve retention, and strengthen customer relationships.
How can your subscription business thrive in 2025? Explore expert insights on retention, operational efficiency, and overcoming regulatory challenges.
Amid legal challenges and Congressional review, the FTC’s long-anticipated rule on negative option marketing is set to take effect in January.
Expert Analysis from Cobalt Law’s Marc Roth on the FTC’s Final Negative Option Rule—What’s Changed, What’s Next, and How It Impacts Your Business
Learn how subscription businesses can use payment salvage and decline recovery strategies to prevent revenue loss from failed transactions.
Learn how to address payment experience-related issues to transform customer relationships, reduce churn, lower costs, and increase lifetime value.
Latest
Complaint states pay-TV ESPN subscribers were led to believe WWE Premium Live Events were included, then faced a separate $29.99/month plan—spotlighting bundle/entitlement risk.
We reviewed all 32 FTC filings on reviving click-to-cancel rulemaking, revealing fault lines over scope, save offers, consent mechanics, and exemptions.
The settlement administrator says eligible consumers should receive notice by Jan. 23 and have 180 days to submit a claim.
Executive Orders create a citywide task force and directs the Department of Consumer and Worker Protection (DCWP) to investigate, enforce, and pursue potential rulemaking.
Indiana, Kentucky, and Rhode Island privacy laws are now live, raising the bar for customer data requests, opt-outs, and data-sharing controls across the subscription stack.
The blocked law would have required age verification and parental consent at the app store level—an acquisition and in-app monetization chokepoint for subscription apps.
LB504’s operative date (Jan. 1) has arrived, with requirements spanning defaults, targeted ads, notifications, and certain engagement features for users the service knows are minors.
FTC says Disney’s YouTube labeling failures enabled unlawful collection of children’s data for targeted ads, underscoring how operational workflows—not just policies—drive kids-privacy exposure.
Refunds to more than 1.2 million consumers are going out now—an execution milestone that underscores ongoing FTC scrutiny of negative option, “free gift,” and continuity-plan
The FTC is soliciting comments through Jan. 2, 2026—while enforcement pressure under existing authorities remains active.
