Learn how to maximize SaaS and software retention rates. During this on-demand seminar, Adriana Iordan-expert in global eCommerce and payments and Chief Product Officer at Avangate-will teach attendees why SaaS subscription businesses face unique customer retention challenges and how to handle them. This session includes benchmark data, best practice tactics, and three separate case studies to help you learn how to overcome the unique challenges SaaS recurring businesses face.
Looking to increase your advertising revenues? In this On-Demand Video, Ryan Dohrn, Founder of 360 Ad Sales, explains the best way to sell digital ad space. He answers common questions, like "Where should I place ads on free content pages?" and "Do banner ads work for niche, paying audiences?" Plus, you'll learn how to price your ads and how to hire the right person to sell ads on your site!
Understand how your organization can adopt new effective retention strategies and tactics. Determine what’s next for your subscription business and how you succeed during COVID-19 and after. Listen to the fireside chat with Michael Daley, Global VP Solution Evangelist at Vindicia, and Rajeev Raman, CEO of Redfast.
Subscriber retention is a cornerstone of successful subscription commerce. However, credit card declines and failed payments can lead to churn and lost revenue. In this on-demand webinar, we will take an in-depth look at the latest subscription industry benchmarks based on a sample set of 1,200 subscription businesses. Understand what is working in payment decline management and get your all your subscriber retention questions answered.
Acquisition is just the beginning of the customers relationship with your brand. And while the quality of acquisition is very important, monetization and retention are so much more important for healthy growth. Each stage that follows acquisition - activation, up-sell and cross-sell, upgrades, renewals, and retention - represents a distinct moment that impacts revenue. Learn where on your subscriber's journey you are losing revenue and what to do about it in this on-demand webinar.
When it comes to choosing a subscription management platform for your company, there are many options. Choosing the right technology can be a daunting task. Make the right decision and you are a hero. Make the wrong decision and you are faced with higher costs, mismatched features, or worse. Did you know that when buying technology for your business, 35-50% of the sales go to the vendor who responds first? Crazy? For companies that bought in this manner, they typically experience a 50% greater rate of REGRET about their purchase than companies who used a more thoughtful processIn this on-demand seminar, learn the key questions to ask potential vendors, and your team, when selecting the best subscription platform for your business. Kevin Novak, CEO of 2040 Digital and subscription technology expert and Kathy Greenler Sexton, Publisher of Subscription Insider will discuss: The subscription technology landscape, how to self-assess what your company needs, understanding budget and total cost of ownership, and mapping your budget and team to the best platform for your company.
Do you know how to achieve the "Retention Point" in your business, that moment when your members fall in love with you and become Lifers? In this on-demand seminar, we'll show you why that happens and the exact steps to make it happen more often, on purpose. With one-half of subscription revenue growth coming from retention, understanding how to achieve your own Retention Point can make a big difference in your renewals.
Marketing Automation is all the rage, but is it good for subscription sites? Or is it another eCommerce tactic that subscription sites keep trying to bend to their marketing needs? In this 20-minute Webinar, marketing automation expert Brad Mehl discusses what exactly marketing automation is, how you're already probably using, and 5 rules for optimizing your marketing automation. Plus, Mehl will discuss a real-life Case Study on how Jane's is using marketing automation to improve its member engagement and revenues!
To understand your retention opportunities and trends, you need to have a simple way to track attrition patterns. But you also need a methodology which accommodates different billing periods and the fact that some customers pay for only part of a term and then cancel. Part of our four-part INSIDE Metrics series on measuring subscription retention, this on-demand tutorial outlines the basic concepts in the series and specifically, train viewers on using the detailed Excel spreadsheet in Part III of our INSIDE Metrics: Retention series.
Want more visitors to accept your membership or subscription offer? Check out the lessons learned from our site critiques - all 16 lessons are applicable to your site. Plus, we've included "heatmaps" of the eight, real-life B2B and consumer subscription sites. It's fascinating to see what design elements catch attention … and which don't.