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Learn how the SmartBike brand globally scaled into nine countries with over 25,000 bikes. Speakers detail technology decisions, including IoT, and processes that SmartBike is
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels — phone, email,
Since the pandemic hit the U.S., consumer habits have changed, including how we watch subscription TV. Here we look at trends and the future.
Lisa B. Dubrow, Esq. explains a new FTC rule for companies who have had delayed orders during Covid-19.
Lisa B. Dubrow, Esq. explains a recently filed class-action lawsuit against Ancestry.com. Ancestry is accused of violating California law by automatically renewing memberships without consumers’
A new platform – Subtext – is having great success helping publishers connect and engage with readers through text messages.
Learn about the measured impacts of COVID-19 on subscriber acquisition, churn, and growth rates through data gathered from thousands of merchants across multiple industries.
If you’re spending a large amount of time and money to acquire new customers, do renewals really matter? They do, and it’s a matter of
Food delivery services like DoorDash and Grubhub are making merger moves while stepping up their game during the COVID-19 pandemic.
Dr. Matt Lindsay, president of Mather Economics, shares subscription trends, risks and opportunities, and recommendations for digital publishers.
