The FTC has recently filed enforcement actions for companies who have had delayed orders during Covid-19. Therefore I thought it a good idea to remind those of you who sell merchandise of the requirements of the FTC’s Mail Order Rule, Reasonable Basis for Promises Made or For Delivery within 30 Days First, you need a reasonable basis for any shipping representations or for the default assumption that the consumer will receive the merchandise within 30 days. Initial Delay NoticeIf you canno...
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