The New York Times reported strong revenue and subscriber growth in the second quarter of 2022.
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Meta shuts down music app Tuned, consumers will trade data for tailored ads, iOS16 previews passkeys.
Warner Bros. Discovery reported a $(3.4) billion loss for Q2 and revealed a Discovery-HBO max merger next summer.
Amazon is down 99K employees, Forbes is for sale, AWS announces training subscriptions for cloud skills.
Understand how to reimagine your relationship with subscribers to drive loyalty and grow revenue. This on-demand webinar focuses on teaching retention strategies that reduce
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Before posting your next customer service job opening, use our cheat sheet to gather all the needed information.
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Creating a customer response blueprint helps prepare your team for tough subscriber questions.
Prepare your customer service team to handle most support requests with a customer response blueprint.
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The FTC issued a new 15-page enforcement policy statement stating it would not tolerate subscription tricks and traps.
After 16 months of talks, the EU agrees to the Digtial Markets Act, sweeping antitrust regulations that will impact big tech companies.
It seems counterintuitive, but providing a positive customer cancellation experience actually leads to improved customer retention.
Launching a subscription business isn’t easy. Pricing your subscription business is another beast altogether. In this article, we explore the six concepts you’ll need
The FTC issued a new 15-page enforcement policy statement stating it would not tolerate subscription tricks and traps.
Tech giant Apple is reportedly developing an iPhone subscription service that could launch as early as late 2022.
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