Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
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Amazon (NASDAQ: AMZN) is at it again – enhancing Amazon Prime membership with new features from live game-streaming site Twitch, reports The Verge. Twitch, the
Consumer Reports is celebrating its 80th year with a redesign, complete with a new color scheme, rating system and tiered membership options. Many of the
Since the AMEX-COSTCO “divorce”, many recurring merchants have been proactive reaching out to customers to mitigate its impact since American Express cards operate separately from
Earlier this week Amdocs (NASDAQ: DOX), a customer experience solutions provider, announced the acquisition of three privately-held companies – Vindicia, a subscription billing firm; Brite:Bill,
The Washington State Attorney General’s Office announced September 6th fines for Seattle-based Julep Beauty, Inc. and its owner Jane Park for using negative option marketing
Are you receiving more alerts notifying you of expiring cards? We have and frankly, its no surprise with the increase in the volume of payment
Not all failed recurring payments can be saved with an Account Updater update. Failed payments can be for a variety of reasons from cancelled cards,
Five on Friday this week explores growing digital subscriptions, a new take on fantasy sports leagues, new product development, effective survey construction and customer service
Sony announced that it is raising its subscription prices effective September 22, and PlayStation Plus subscribers are not happy. Players have called the announcement and
Last week Toronto-based AlarmForce admitted that it had wrongfully charged residential subscribers in certain jurisdictions monitoring fees after they cancelled their service, but before they
