Subscriber Retention
It’s no secret that the most important thing you can do as a subscription merchant is keeping your paying customers happy and coming back for more – keep them renewing, that is! That’s why customer retention is the lifeblood of subscription revenue and should be at the top of any priority list for any business operating in the subscription economy.
Start Here
Latest
Are you receiving more alerts notifying you of expiring cards? We have and frankly, its no surprise with the increase in the volume of payment
Not all failed recurring payments can be saved with an Account Updater update. Failed payments can be for a variety of reasons from cancelled cards,
Five on Friday this week explores growing digital subscriptions, a new take on fantasy sports leagues, new product development, effective survey construction and customer service
Sony announced that it is raising its subscription prices effective September 22, and PlayStation Plus subscribers are not happy. Players have called the announcement and
Last week Toronto-based AlarmForce admitted that it had wrongfully charged residential subscribers in certain jurisdictions monitoring fees after they cancelled their service, but before they
Five-on-Friday this week explores the best app builders for subscription businesses, how to innovate inside large corporations, product innovation misconceptions, use of Snapchat Discover, and
The results are in, and WWE reports another hard-fought quarter with record revenue growth of 32 percent and an all-time high for subscriptions. Part of
Now 21 years old, Angie’s List has seen a lot of losses in its time, but under the leadership of new CEO Scott Durchslag, the
Yesterday Netflix reported its second quarter financials for 2016, and it wasn’t pretty. Though Netflix grew its subscriber base by 1.7 million new members, this
The subconscious is a very powerful influence in our day to day lives. We walk around every day with our subconscious making decisions for us
