In this STAT Pack report, we share a global and U.S. market overview of pay TV usage, market leaders, audience statistics and more.
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Payment Processing
When it comes to setting up how your recurring revenue will be managed, the payment processing and billing management vendors you utilize, your internal payment operations, and your subscriber billing management, there is no ONE right set up or process. Some vendors support one part of the payment process while others support many. The right setup is what works for you and your business, and at the stage of business you are at (or are about to grow into). So, it’s imperative you understand the process, what your subscription business needs, and know the right questions to ask when selecting your payment partners. And, it’s even more imperative to stay current with best practices for managing your recurring payments for your business.
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Understanding the difference between your most valuable customers and those that will not renew, is like separating out the wheat seeds from all the
How much would you pay for a list of leads who are demonstrably interested in your subscription service, are proven subscription purchasers, and are
Launching a subscription business isn’t easy. Pricing your subscription business is another beast altogether. In this article, we explore the six concepts you’ll need
This STAT PACK provides useful data about media usage in the United States, whether you are just curious or are planning 2021 ad spend.
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels — phone,
If you’re spending a large amount of time and money to acquire new customers, do renewals really matter? They do, and it’s a matter
Join our panel of executives from J.P. Morgan and BillingPlatform as they share critical insights and techniques that can be used to protect existing
Change is here for the subscription industry. Customer retention is top priority while competition grows and customer expectations shift. So, which trends should be
The key to a profitable subscription business is retention. Here are Subscription Insider’s 30 tips and tricks to improve retention and plug subscriber and
One of your more difficult tasks as a subscription business owner is optimizing your price so you can realize the maximum life time value
Before you can generate new subscribers you’ve got to implement systems to stop your members from quitting. This on-demand seminar is focused on delivering
What are the trends and issues that will impact your ability to get paid by your members and subscribers in 2020? This on-demand briefing
Launching a marketing campaign to support an existing or new subscription business, membership, or product? You don’t need a big marketing budget to get
Understanding the details of subscription marketing for trial offers can make a huge difference in the conversion rates and the lifetime value of your
Does your CFO always say no to your budget requests?Learn what your CFO needs to hear so you can secure budget for your Subscriber
Referrals are one of the most effective ways to generate new subscribers for your site at a very low cost, but not nearly as
Understanding how payments work is a key foundation to selecting the right vendors for your subscription or membership business. This guide will help you
Customer Service, while simple in theory, is quite complex. Keeping customers happy so they can continue to doing business with you is becoming increasingly
Whether you’re new to running customer service or at a growing company that is just building out a formal customer service department, preparing a
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By Katherine Noyes Last year, we wrote about Amazon-owned LoveFilm’s struggles in the UK — as evidenced by its use of door-to-door salesmen to
By Katherine Noyes It’s no secret that subscriber metrics are key for any digital subscription site, but tracking and reporting them accurately can be
By Minal Bopaiah A new report says that credit and debit card processing will make up less than half of online transactions by 2017.
A new report says that credit and debit card processing will make up less than half of online transactions by 2017. Instead alternative payments
By Minal Bopaiah This year has started off with fire alarms for subscription sites after Target announced that 40 million of its customers’ credit
This year has started off with fire alarms for subscription sites after Target announced that 40 million of its customers’ credit card account numbers had
By Minal Bopaiah Chase is about to throw a major wrench in your retention program. According to payment processing expert Paul Larsen, Chase has
Chase is about to throw a major wrench in your retention program. According to payment processing expert Paul Larsen, Chase has entered into a
By Minal Bopaiah If you haven’t heard, Target had an extensive breach of its customers’ credit and debit card numbers over the Black Friday
If you haven’t heard, Target had an extensive breach of its customers’ credit and debit card numbers over the Black Friday weekend, and details
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