Payment Processing
When it comes to setting up how your recurring revenue will be managed, the payment processing and billing management vendors you utilize, your internal payment operations, and your subscriber billing management, there is no ONE right set up or process. Some vendors support one part of the payment process while others support many. The right setup is what works for you and your business, and at the stage of business you are at (or are about to grow into). So, it’s imperative you understand the process, what your subscription business needs, and know the right questions to ask when selecting your payment partners. And, it’s even more imperative to stay current with best practices for managing your recurring payments for your business.
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This $3.4 million settlement offers four key warnings for subscription businesses, especially those in media and streaming.
Marc Roth unpacks the implications of the 8th Circuit decision, ongoing ROSCA risks, and why compliance prep still matters.
Businesses must now offer cancellation methods matching sign-up flows and provide annual renewal reminders for subscriptions started or extended on or after July 1, 2025.
Onboarding has always been critical to subscription success. In the age of customer AI bots, subscription executives must rethink how they guide, engage, and retain
Compliance strategist Paavana Kumar walks through FTC and state-level risks hiding in your subscriber experience.
Warner Bros. Discovery isn’t just breaking up—it’s reorganizing for growth. Here’s what subscription executives can learn from their structural reset.
Learn how to use subscription revenue data signals to reduce churn, drive upsells, and optimize renewals. A practical guide for subscription executives ready to act
Learn how subscription businesses are cutting payment costs through analytics, downgrade reduction, ACH incentives, and smarter routing.
Compliance legal expert Marc Roth breaks down the FTC’s surprise 60-day delay of the Negative Option Rule—and the confusion it leaves behind.
Paavana Kumar breaks down the new disclosure, consent, and cancellation rules subscription businesses must follow under the FTC’s Click-to-Cancel Rule and stricter state laws.
Pricing Expert Mark Stiving Shares Proven Tactics to Increase Revenue, Improve Value Perception, and Reduce Churn
Marc Roth Unpacks a Flurry of State Legislation—and Why the FTC’s Negative Option Rule May Not Be Dead Yet
Learn from Mark Roth of Cobalt Law about the FTC’s negative option rule, new state laws, and what subscription businesses must do.
Unlock your growth potential with actionable insights into customer data management, shipping, packaging, marketing, and revenue diversification.
Discover where your customers cancel subscriptions and learn actionable strategies to reduce churn, improve retention, and strengthen customer relationships.
How can your subscription business thrive in 2025? Explore expert insights on retention, operational efficiency, and overcoming regulatory challenges.
Amid legal challenges and Congressional review, the FTC’s long-anticipated rule on negative option marketing is set to take effect in January.
Expert Analysis from Cobalt Law’s Marc Roth on the FTC’s Final Negative Option Rule—What’s Changed, What’s Next, and How It Impacts Your Business
Learn how subscription businesses can use payment salvage and decline recovery strategies to prevent revenue loss from failed transactions.
Learn how to address payment experience-related issues to transform customer relationships, reduce churn, lower costs, and increase lifetime value.
Latest
Disconnected systems and siloed teams are quietly draining millions from recurring-revenue businesses. Here’s how leading operators are restoring visibility, control, and growth.
Law going live this week requires clear disclosures, easy cancellation, and express consent. Businesses may owe three times the unauthorized amounts as a refund or
FTC invokes ROSCA to force ed-tech firm to overhaul subscription cancellations, signaling heightened enforcement across recurring revenue models.
Proposed legislation would align the state with federal efforts to make cancellation as simple as sign-up — underscoring growing legal risks for subscription businesses.
Why Scaling Success Requires More Than Growth Alone. Learn proven frameworks and playbooks to scale profitably.
Effective September 2, 2025, Massachusetts’ “Unfair and Deceptive Fees” regulation (940 CMR 38.00) bans hidden charges and sets strict standards for subscription trials, auto-renewals, and
Fraud expert and Fraud Deflect CEO Scott Adams explains how Visa’s VAMP, Mastercard’s First Party Trust, and Amex’s CID changes are reshaping chargeback risk.
Marc Roth unpacks the implications of the 8th Circuit decision, ongoing ROSCA risks, and why compliance prep still matters.
FTC Failed to Follow Statutory Process, Leaving National Subscription Requirements in Limbo
Settlement bans Paddle from processing payments for tech-support telemarketers and raises new scrutiny on merchant-of-record models used in subscription billing
