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Spotify Acquires AI Voice Platform Sonantic

Spotify acquires, Sonantic, a dynamic voice platform that created Val Kilmer’s voice in Top Gun Maverick.
5 wooden blocks, each expressing a different level of customer satisfaction, starting with a frownie face on the left and ending with a smiley face with starry eyes on the right

Creating a Customer Response Blueprint to Answer the Tough Questions, Part 2

Creating a customer response blueprint helps prepare your team for tough subscriber questions.
illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: Opinion Pages, Passwords and Pricing

Spotify shares podcast revenue projections, Gannett cuts back opinion pages, and Amazon Kids+ restructures and revamps pricing.
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The New York Times Outlines Plan to Reach 15M Subscribers by EOY 2027

At their Investor Day 2022, The New York Times outlines their strategy for reaching 15M subscribers by EOY 2027.
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Inspirato Launches Travel Subscription with $24K Price Tag

Inspirato has developed a luxury travel subscription with a yearly price tag of $24,000, airfare not included.
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The Browser Company Is Working on a New Browser Experience

The Browser Company is designing a new web browser to help keep users focused, organized and in control.

Messaging App Telegram to Launch Paid Subscriptions This Month

Free messaging app Telegram will launch a paid subscription, Telegram Premium, later this month.
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Weekly Subscription News: Chaos, Costs and Content

LSU launches premium content subscription; BritBox US cuts prices temporarily; magazines are hit with supply chain issues.
5 wooden blocks, each expressing a different level of customer satisfaction, starting with a frownie face on the left and ending with a smiley face with starry eyes on the right

Using a Customer Response Blueprint to Answer Customer Questions, Part 1

Prepare your customer service team to handle most support requests with a customer response blueprint.
illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: Comedy, Fraud and Meal Kits

Tiktok will launch a subscription comedy docuseries, Blue Apron and Walmart partner on meal kits, and NESN launches a streaming service for BoSox and Bruins
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