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The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels — phone, email,
Learn how subscription businesses have remained strong through the COVID-19 crisis and what strategies and business approaches they have used that have enabled them to
Learn about the measured impacts of COVID-19 on subscriber acquisition, churn, and growth rates through data gathered from thousands of merchants across multiple industries.
If you’re spending a large amount of time and money to acquire new customers, do renewals really matter? They do, and it’s a matter of
Dr. Matt Lindsay, president of Mather Economics, shares subscription trends, risks and opportunities, and recommendations for digital publishers.
Join our panel of executives from J.P. Morgan and BillingPlatform as they share critical insights and techniques to protect existing revenue streams and unlock new
A pending California bill would amend the California Automatic Renewal Law on automated subscription renewal. The bill passed the full Assembly yesterday by a vote
Any merchant now offering free trials or discounted introductory offers as part of a subscription / recurring offering, must comply with the VISA updated requirements.
