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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

StoryCloud Launches Legal Video Deposition Subscription Service

Auto-renew Subscription, Business Services, Business Strategy, Industry Announcements, News, Product Development, Revenue and Sales /

StoryCloud, a real time video and content deposition service, is using the subscription model to launch a new “all-you-can-eat” legal video deposition subscription service. With the StoryCloud platform, attorneys can record and live stream depositions, with high quality audio and video. The recordings are saved to the cloud, so the content is immediately available and can be accessed from anywhere.

StoryCloud Launches Legal Video Deposition Subscription Service Read More »

Five on Friday: Cloud Outages, Personalized Support, Twitch & More

Business Services, Business Strategy, Customer Service, News, Paywall, Product Development, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition, Subscriber Only, Subscriber Retention /

In today’s Five on Friday, we share 4 steps to help you overcome a cloud outage, customers want more personalized service, top subscription companies that are hiring, Amazon’s plans to transform Twitch into an advertising channel, and two new Subscription Insider events to keep you in the know: How to Reduce Churn in 14 Days webinar and our Subscription Payment Processing Boot Camp East. Get it all in this week’s Five on Friday.

Five on Friday: Cloud Outages, Personalized Support, Twitch & More Read More »

Adobe Posts Subscription Revenue of $1.38 Billion for Q1 FY2017

Auto-renew Subscription, Business Services, Business Strategy, FInance, News, Product Development, SaaS and Cloud Services, Subscription Apps /

Last Thursday Adobe (NASDAQ: ADBE) reported its first quarter fiscal year 2017 results for the period ended March 3, 2017, achieving record results for revenue, profit and cash flow. Motley Fool calls the quarter Adobe’s “best-ever.” Quarterly revenue was $1.68 billion, an increase of $298.3 million year-over-year. Subscription revenue for the first quarter was $1.38 billion, an increase of $313.6 million year-over-year.

Adobe Posts Subscription Revenue of $1.38 Billion for Q1 FY2017 Read More »

With a StayAwhile Membership, Any Place Can Feel Like Home

Business Strategy, Consumer Services, Industry Announcements, Invoiced Subscription, Memberships, News, Product Development, Revenue and Sales, Subscription Apps /

Many industries are taking advantage of subscription and membership models to test new markets, products and services. The latest company to experiment is StayAwhile, a membership model for temporary housing that will launch in New York and Miami this spring. For a monthly fee, a StayAwhile membership will allow its clients to live in multiple locales: “Destinations around the world to call home; one membership to unlock it all.” Though the price will vary by location, fees start at $1,119 per week.

With a StayAwhile Membership, Any Place Can Feel Like Home Read More »

Vimeo Hires 3 Execs to Scout Original Content for OTT Subscription

Auto-renew Subscription, Business Services, Business Strategy, Consumer Media and Publishing, Consumer Services, Entertainment and Streaming, Industry Announcements, News, Product Development, Revenue and Sales, Subscriber Acquisition, Subscription Apps /

In IAC’s November 2, 2016 shareholder letter, the company announced that Vimeo was working on an over-the-top (OTT) TV subscription service to rival its competition. Tubefilter reports that Vimeo has recently hired three experienced executives – Alana Mayo, Kesila Childers and Kelly Miller – to help make that vision a reality. In the shareholder letter, interim Vimeo CEO Joey Levin said: “Vimeo has the once-in-a-generation opportunity to, following in Netflix’s footsteps, deliver compelling subscription viewing experiences for consumers in the market for pay TV…”

Vimeo Hires 3 Execs to Scout Original Content for OTT Subscription Read More »

Adblock Plus Forms Committee to Take Over Acceptable Ads Initiative

Auto-renew Subscription, Business Services, Business Strategy, Consumer Services, Industry Announcements, News, Revenue and Sales, SaaS and Cloud Services, Subscription Apps /

After promising to form an Acceptable Ads Committee for more than a year, Adblock Plus’s parent company Eyeo finally delivers, creating an independent Acceptable Ads Committee (AAC) of 11 stakeholders who will take over the Acceptable Ads Initiative that started in 2011. According to the Acceptable Ads website, these stakeholders represent three distinct coalitions:1)User Advocate Coalition: digital rights organization and ad block user, 2) For Profit Coalition: advertiser, ad agency, ad-tech company and publisher/content creator, and 3) Expert Coalition: user agent, creative agent, researcher/academia.

Adblock Plus Forms Committee to Take Over Acceptable Ads Initiative Read More »

This Week’s Subscription News: The Atlantic, Adblock Plus and Amazon

Auto-renew Subscription, Business Services, Consumer Media and Publishing, Consumer Services, Customer Service, Entertainment and Streaming, Magazines, News, Product Development, Revenue and Sales, Subscription Apps, Subscription Business Marketing /

In this week’s subscription news, The Atlantic scrambles to keep readers on its website, Adblock Plus attacks IAB, and Uber wants its app to become a content marketplace during rides. Also, this week, we’re reading about Washington Post’s licensing of its CMS, Arc, DC Comics’ deal with Amazon Prime, and how a hotel subscription can let you live almost anywhere!

This Week’s Subscription News: The Atlantic, Adblock Plus and Amazon Read More »

Who Is – and Isn’t – Bidding on Time Inc.

Auto-renew Subscription, Business Media and Publishing, Business Operations, Business Services, Consumer Media and Publishing, Consumer Services, FInance, Industry Announcements, Mergers and Acquisitions, News, Revenue and Sales /

Time Inc. is on the market and eagerly seeking suitors who were to submit bids last week. According to Media Post, an investor group led by Edgar Bronfman Jr., the former CEO for Warner Music Group, was among those considering a bid. Media Post reports that the group withdrew its bid because Time Inc. was asking too much. The Wall Street Journal reports that Najafi Cos. may be submitting a bit, and Meredith Corp. may also be interested in bidding on Time Inc.

Who Is – and Isn’t – Bidding on Time Inc. Read More »

Five on Friday: SaaS KPIs, Emotional Triggers and Cross-Border Taxes

Auto-renew Subscription, Business Services, Consumer Services, News, Product Development, Regulation and Compliance, SaaS and Cloud Services, Subscriber Acquisition, Subscriber Only, Subscriber Retention, Subscription Business Marketing /

Happy St. Patricks Day and thanks for checking out Five on Friday, our curated list of subscription-related must reads. In this weeks edition of Five on Friday, youll find 7 SaaS KPIs to track in 2017, tips for creating effective Facebook Ads, cross-border taxes, emotional triggers and reducing churn.

Five on Friday: SaaS KPIs, Emotional Triggers and Cross-Border Taxes Read More »

The Street Reports 16 Percent Decrease in B2C Q4 Subscription Revenue

Auto-renew Subscription, Business Media and Publishing, Business Operations, Business Services, Consumer Services, FInance, News, Product Development, Revenue and Sales, Subscriber Retention /

Last week The Street (NASDAQ: TST) reported its fourth quarter and full year 2016 financials, including a 16 percent decrease in subscription revenue in the fourth quarter. This was offset by a 1 percent increase in the average revenue per subscription. Also, average monthly churn during the fourth quarter improved 10 percent year-over-year. For the full year, premium newsletter revenue decreased $4.2 million, a 14 percent decrease year-over-year with a 2 percent decline in average rate per subscriber.

The Street Reports 16 Percent Decrease in B2C Q4 Subscription Revenue Read More »

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