Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

CBS and HBO Announce New Digital Video Packages to Engage and Retain Subscribers

Yesterday CBS announced that it is launching a new digital subscription, video on-demand and live streaming service called CBS All Access. For a monthly fee of $5.99, subscribers can see their favorite television shows on CBS.com or on their mobile devices using iOS and Android apps. According to CBS News, subscribers can view more than 5,000 episodes of CBS classic shows like Everybody Loves Raymond and Family Ties from the CBS archives as well as episodes…

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Digital Magazine Latterly to Rely Solely on Subscription Revenue and Donations

“No ads. No clutter. Just stories.” That’s the promise of new subscription start-up Latterly, an organization devoted to quality, long-form journalism. With plans to launch in November 2014, Latterly says it will offer four journalistic, long-form narratives monthly about people who are either facing change or pushing for it with a focus on social justice, diversity and progress. The website says its stories will be case studies on the state of our world. “Because of our…

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Adapt or Die: FT Shares 4 Subscription Technology Lessons

Adapt or die. Like many traditional media companies, the Financial Times has had to evolve to meet its readers’ changing needs. It could no longer count on revenue from print subscriptions as they declined. Instead, FT had to address online competition head on, and adapt its subscription business model to be more nimble. FT CTO John O’Donovan told a recent roundtable hosted by Zuora, a cloud-based billing and subscription management services provider, “I challenge any company…

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Amazon Launches Kindle Unlimited in the U.K. Amid Controversy

Avid readers in the U.K. can now get their Hunger Games fix on Kindle Unlimited, the latest launch by Amazon. Kindle Unlimited was first available only in the U.S., but has recently expanded to a U.K. reading audience. For £7.99 a month, subscribers can access an unlimited number of bestselling books including the Harry Potter series by J. K. Rowling, previously unavailable on Kindle. At the time of the launch, subscribers could access more than…

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Convenience Drives Mobile Subscription Sales, Particularly for Streaming Video On-Demand

In a July 2014 poll, 76% of smartphone owners and 55% of tablet owners have downloaded apps. Of those, 43% of mobile users paid a one-time cost for an app, according to a Harris Poll conducted for Branchfire, proving that consumers will pay for content delivered in convenient formats. The survey reported that 70% of respondents said they have downloaded 10 or more apps (free and paid), 43% downloaded 20 or more apps, and 20% downloaded…

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‘Digital First’ FT Redesigns Print Edition to Engage Subscribers

After studying subscriber habits, the self-described “digital first” Financial Times launched a redesign of its newspaper last month to complement its online and mobile news products. Retaining the traditional salmon color and broadsheet format, FT refreshed the look of its front page, adding color graphics and a new typeface. With a primary focus on digital news, the newspaper’s redesign seems unnecessary and counterintuitive, but it represents the FT’s philosophy quite well, says Gillian Tett, U.S.…

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Monthly Digital Subscriptions Boost Scribd to 80 Million Monthly Readers

Just a year into its shift to a subscription-based, online library, Scribd is already seeing big benefits including 80 million monthly readers from over 100 countries. Starting out in the free, digital document-sharing business, Scribd switched things up last fall, banking instead on a subscription-based, online library reminiscent of Netflix. At a cost of $8.99 per month, its readership translates into $719.2 million in revenue – a big payoff for Scribd, named one of Fast…

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Watching’ Likely to Boost NYT Retention Rates by Aggregating News from Other Sources

The New York Times launched a new aggregation feature on its homepage, indicating that The Grey Lady is willing to admit she’s not the only news that’s fit to print. “Watching” is a Twitter-like feed that includes news from sources like the Wall Street Journal, USA Today, Reuters and the Associated Press, as well as headlines, multimedia and tweets from around the Web. For digital news consumers who prefer visiting a media organization’s website to a Twitter feed,…

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