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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

Weekly Subscription News: Deals, Documents and Digital

Auto-renew Subscription, Business Media and Publishing, Business Operations, Business Services, Business Strategy, Consumer Services, FInance, Mergers and Acquisitions, News, Product Development, Revenue and Sales, SaaS and Cloud Services, Subscription Gaming /

Mergers, strategy, earnings and redesigns are in the subscription headlines this week. With much anticipation, Viacom and CBS complete their $12 billion deal, Stadia Pro adds Tomb Raider and Farming Simulator 19 to the new gaming service, and DocuSigns stock grows when its quarterly earnings report exceeds all estimates and expectations. Also this week, TheStreet undergoes a redesign, McClatchy hopes that going digital will save it from ghost papers, and Tesla starts charging for premium connectivity features.

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illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: OTT, Customer Experience and Magazine Growth

Auto-renew Subscription, Business Operations, Business Services, Business Strategy, Consumer Services, Customer Service, Entertainment and Streaming, Magazines, News, Revenue and Sales, SaaS and Cloud Services, Subscriber Only, Subscriber Retention /

Happy Friday the 13th, everyone! We hope you have had a good week. In today’s edition of Five on Friday, Parks Associates announces the top 10 U.S. subscription OTT services for 2019, we share ways customer experience impacts retention, magazines are getting more attention via mobile and video, Google’s most recent algorithm is causing problems, and a subscription job opportunity from the NBA.

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CrowdStrike Nearly Doubles Subscription Revenue and ARR in Q3 FY2020

Auto-renew Subscription, Business Operations, Business Services, Business Strategy, FInance, News, Product Development, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition /

CrowdStrike Holdings, Inc. is moving into the fourth quarter of its fiscal year 2020 on a strong note, nearly doubling subscription revenue and annualized recurring revenue during the third quarter for the period ended October 31, 2019. The company reported subscription revenue of $114.2 million, a 98% increase over the same period last year. The company also saw significant growth in annualized recurring revenue, reporting $501.7 million, a 97% increase year-over-year, and it set a record for net new ARR of $77.9 million, a 32% increase.

CrowdStrike Nearly Doubles Subscription Revenue and ARR in Q3 FY2020 Read More »

EagleRider Expands Its Motorcycle Membership with Two New Options

Auto-renew Subscription, Consumer Services, Industry Announcements, News, Product Development, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition, Subscription Apps /

For the motorcycle riders on your list, holiday shopping just got a little easier. Last week, EagleRider Motorcycles announced the expansion of its Club EagleRider Motorcycle Membership program by adding two new options. With their new RIDE 12 and PICK 6 options, premium memberships give subscribers access to thousands of motorcycles including everything from Harley-Davidson and Triumph to Husqvarna and Yamaha in classic, cruiser, touring, street, sport, adventure and off-road models.

EagleRider Expands Its Motorcycle Membership with Two New Options Read More »

Dollar Fine Art Hopes to Make Buying Art Easy and Affordable

Business Services, Industry Announcements, News, Product Development, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition /

Last week, Art Force made buying artwork easier and more affordable for organizations around the country. With a Dollar Fine Art subscription, companies can now purchase artwork with payments as low as $1 a day per piece, making it possible to own a quality piece of art within a years time. To date, the Minneapolis-based Art Force has provided more than 35,000 pieces of art in businesses and health care organizations around the country, inspiring the need for this new subscription service.

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Amazon Blames Delivery Delays on High Demand and Winter Weather

Auto-renew Subscription, Business Operations, Business Services, Business Strategy, Consumer Services, Entertainment and Streaming, Memberships, News, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition /

Amazon can boast that this years Thanksgiving shopping weekend was the best in company history, but they are failing on their one and two-day delivery promise to Prime members, reports Recode. Customers are sharing their complaints on social media, like this exchange between Jamie Williams and Amazon Help on December 3. Williams said delivery time for his package is longer than stated, and Amazon replied that extended delivery times can be expected during the holidays.

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Gannett Announces First Round of Layoffs Just Weeks After Merger

Business Operations, Business Services, Business Strategy, Consumer Services, News, Revenue and Sales /

The Gatehouse-Gannett merger is complete, and the new combined company announced the first round of layoffs last week on #LoveMyNewspaperDay, reports Poynter. Though it is not clear where all of the cuts are from, Poynter said that they include both newsroom and non-newsroom jobs. On Twitter, Andrew Pantazi, a reporter for The Florida Times-Union and president and co-chair of the Times-Union Guild, has been tracking the Gannett layoffs. According to a self-reporting Google doc, as of 7:40 p.m. PST yesterday, 215 jobs have been eliminated, including 29 at The Indianapolis Star, 35 at corporate, 11 at ThriveHive, and 11 at the Milwaukee Journal-Sentinel, to name a few.

Gannett Announces First Round of Layoffs Just Weeks After Merger Read More »

Weekly Subscription News: Pricing, Peacock and Peloton

Auto-renew Subscription, Business Operations, Business Services, Consumer Services, Entertainment and Streaming, Industry Announcements, News, Paywall, Product Development, Regulation and Compliance, Revenue and Sales, SaaS and Cloud Services, Subscriber Acquisition, Subscription Apps /

In this week’s subscription headlines, Peloton stock falls after lowering its subscription app pricing (and after its unpopular ad), The Washington Post debuts a Spanish-language podcast, and Liverpool FC launches premium subscription content on YouTube. Also this week, BMW drops CarPlay annual subscriptions, Workday beats Wall Street estimates, and attorneys general urge FTC to stop deceptive marketing practices.

Weekly Subscription News: Pricing, Peacock and Peloton Read More »

illustration of the number five, representing the five subscription business topics for this column, Five-on-Friday

Five on Friday: Personalized Ads, Screaming Deals and Streaming Music

Auto-renew Subscription, Business Operations, Business Services, Consumer Services, Entertainment and Streaming, News, Paywall, Revenue and Sales, SaaS and Cloud Services, Subscriber Only /

As we head into the holiday season and toward the New Year, subscription companies are making big moves. To prepare for the California Consumer Privacy Act, which will go into effect in January, Google is allowing websites and apps the ability to block personalized ads. Last weekend, Hulu made the most of the holiday shopping season by offering a screaming deal on its streaming video on demand service. Also in the news, Enpass is moving to a subscription model but promises to honor past ‘Pro’ purchases, streaming music services are on the most wanted list (are you listening, Santa?), and LinkedIn shares top subscription jobs.

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The Information Launches a New Top 10 Tech News App for $30 a Year

Business Services, Business Strategy, Consumer Services, Industry Announcements, News, Product Development, Revenue and Sales, Subscriber Acquisition, Subscription Apps /

On the eve of The Informations sixth birthday, the technology news publisher launched a new app, Tech Top 10 by The Information, for $29.99 a year, or $2.99 a month. Available for iOS and Android, the app includes the top 10 technology stories as well as breaking news alerts, a calendar of upcoming events and more. This app will supplement The Informations primary subscription, available for $400 a year, which includes tech stories readers wont find elsewhere, exclusive articles, conference calls, newsletters and more.

The Information Launches a New Top 10 Tech News App for $30 a Year Read More »