Business Operations
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Case Study from Subscription Show 2021: KitNipBox – How to Extend the Lifetime Value of Subscribers
Netflix lays off 300 employees, representing about 3% of the company’s workforce.
Even though trends suggest continued growth in the subscription industry, now is not the time to get too comfortable. The fraud landscape is constantly changing
Amazon Prime members will enjoy special savings with Prime Day 2022 with a focus on shopping small and loyalty.
PlayStation Plus Extra and Premium are live in the US; Riot Games gives away content; PaySprint launches subscriptio-based payment processing.
Creating a customer response blueprint helps prepare your team for tough subscriber questions.
Prepare your customer service team to handle most support requests with a customer response blueprint.
Amazon Prime members are suing the company for discontinuing free Whole Foods delivery as a Prime benefit.
Nordstrom Trunk Club evolves into styling recommendations, Amazon launches book clubs and Jack Dorsey leaves the Twitter nest.
The FTC has stepped up enforcement and proposed policy changes that directly impact subscription companies.
