Phishing scams, new focuses and fury dominate the subscription headlines this week: phishing hackers are targeting PayPal accounts, Politico has a new FDA-focused subscription that will cost as much as $75,000 a year, and angry HP customers take to Twitter to rant about HP demanding people sign up for monthly ink subscriptions. Also, Apple is looking at acquiring MGM, BBC will be making cuts as it shifts its focus to digital news, and Penguin Random House pulls certain titles from their unlimited-reading subscription service.
What are the trends and issues that will impact your ability to get paid by your members and subscribers in 2020? This on-demand briefing will help you understand what you need to learn and plan for so you won't leave money on the table from involuntary churn. Melanie Stout, Partner at PLC, delivers an information-packed session, outlining important trends and actionable insight for all to learn from.
Despite dire predictions that Netflix would falter following the launch of Disney+, the company finished 2019 strong. Netflix grew fourth quarter revenue 31% year-over-year, and it brought in more than $20 billion in revenue for the full year. The company reported operating income of $2.6 billion, a 62% increase year-over-year. During Q4, Netflix also grew its international paid memberships to over 100 million. Other highlights for the fourth quarter and full year 2019 include the following:
One of the many benefits of a subscription business model, especially for consumer-facing services, is that companies don't need to feel confined to particular regions. Even the most modest subscription-based business can have an international footprint. Global expansion is very much in play for subscription businesses as demand for these types of services continues to grow in different international markets. Here's what you need to know before taking the plunge with your subscription business into international waters.
We hope you and your families are all enjoying the holidays. We took the Christmas holiday off but are back at work to update you on the latest subscription news. This week, Apple has a (not so) secret team looking at satellites to bring data to mobile devices, Snopes is launching a membership program to upgrade its site and expand its staff, and Amazons Alexa is popular but not terribly profitable. Also this week, MeWe launches premium features, Forbes accepts payments via Ethereum cryptocurrency for its articles, and Hulu is offering a new ad format to reward binge watching.
Research shows that 62% of streaming service cancellers cite price as their reason for quitting. In the face of customer cancellations, it is time to look for ways to improve satisfaction and adjust the value equation.
We are less than a week away from the Christmas holiday, and the subscription news keeps coming. In today's edition of Five on Friday, DoNotPay raises $4.6 million in funding and launches a virtual credit card that cancels free subscription trials. Also this week, Coca-Cola launches a beverage subscription to a limited number of subscribers, the FTC considers an injunction against Facebook's app integrations, Apple Arcade adds an annual subscription payment option, and we share customer service stats to help you plan for 2020.
VISA has issued new rules concerning the acceptance, disclosure and notice obligations of merchants conducting free trial offers and introductory or promotional offers that convert to paid programs. Lisa B. Dubrow, Esq. explains these changes that go into effect on April 18, 2020.
Last week, PayPal announced it plans to buy shopping and rewards platform Honey Science Corporation (Honey) for $4 billion to expand its ecommerce capabilities. TechCrunch reports that the $4 billion price tag will be paid in mostly cash. The acquisition, which is PayPals largest to date, will accelerate growth for both companies, allowing them to provide enhanced shopping experiences for customers while driving sales and conversions for merchants.
Only 1% of start-ups effectively grow into a medium- or large-sized business. If your company is not prepared to scale from start-up to beyond, your business will not achieve its true potential. In this on-demand video, Kathy Greenler Sexton, CEO of Subscription Insider and Raj Sabhlok, President of Zoho discuss key issues, trends and tactics for successfully scaling your subscription business.