One important reason why electronic payments continue to gain popularity is that they’re easy and convenient. In the subscription industry, there are...
Offering a subscription trial is often the most debated and discussed topic for subscription businesses. No matter how much experience your team has, the best course of action is to begin with a well-informed plan based on your answers to the questions here.
Apple is pushing hard toward subscriptions both in its app store and with its latest cloud and hardware offerings. But the personal computer giant is not blazing a trail with software as a service for consumers: Microsoft and Adobe got there first.
Subscription businesses: learn about paywall strategies, lessons from Pokmon Go, how to leverage Net Promoter Scores and more in this weeks Five on Friday.
On October 19, 2019 VISA published an updated version of its Product and Service Rules that will impact the acceptance, disclosure and notice obligations of merchants conducting free trial offers and introductory offers that convert to paid programs for both digital and physical goods and services. These changes go into effect on April 18, 2020. Here are the changes recurring merchants. need to understand.
Earlier this month, the Tampa Bay Times acquired long-time competitor, The Tampa Tribune, and immediately shut it down. Effective May 4, the Times will honor all Tribune subscriptions and advertising agreements, according to a press release issued by the Times, terminating a 29-year rivalry between the two newspapers. The sale terminated a 29-year rivalry between the two daily newspapers, leaving Tampa with one major metro paper...
The easy way to do retention is to blast out special offers and rewards to loyal customers, lumping all the steady subscribers, the sleeping dogs, the irregular users, and other at-risk customers into the same anti-churn program. Research shows that, compared with control groups of customers who are not targeted at all, some retention programs actually inspire existing customers to cancel. Here are some of the factors and methods to consider in avoiding that failure mode.
While credit cards are popular, real-time and alternative payments are the wave of the future. Subscription companies that adopt real-time payments will improve revenues, reduce payment churn, and burdensome payment processes.
In this on-demand version of "Five Payment-Processing Challenges in 2016: How to Reduce Their Impact and Keep More of Your Recurring Revenue" you'll get details on the five biggest subscription payment-processing challenges and the and best practices you can use to mitigate the negative impact these trends could have on your bottom line.
How do you minimize the financial impact of subscriber complaints, refund requests, and chargebacks while keeping your subscribers happy? In this briefing, we will answer that question and also explore: What is Friendly Fraud? How Do Chargebacks Impact Your Subscription Business?What Is Best Practice For Managing? What are the New Rules for Managing?With a recurring revenue business (especially with card-not-present transactions for monthly and annual subscriptions) getting complaints, refund requests, and chargeback is part of what you need to manage.