Discover how to manage conflict between your sales channels to grow revenue. Learn best practices for managing between sales channels such as online, in-store, or partner sales to avoid lost revenue.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Grow Revenue by Managing Channel Sales Conflict
Discover how to manage conflict between your sales channels to grow revenue. Learn best practices for managing between sales channels such as online, in-store, or partner sales to avoid lost revenue.
Hello! If you are a paying Subscription Insider Member, please log in below to continue reading.
Otherwise, click subscribe below to enjoy access to all of our premium content.
Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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FTC Enforcement Action Against ABCMouse for $10 Million
The FTC just announced another settlement against an online marketer for millions, this time $10,000, against its acquisition of new consumers for its online subscription services without complying with federal law, in particular the Restore Online Shoppers Confidence Act (ROSCA). Lisa B. Dubrow, Esq. explains.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Streaming Wars: How the Pandemic Has Changed How We Watch and Subscribe to TV (Part 2 of 2)
In Part 2 of "Streaming Wars," we examine SVOD tests and trends, and we consider the future of streaming with the help of Rameez Tase, CEO and co-founder of ANTENNA.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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IoT, SmartBike and Subscriptions: How Clear Channel International is Turning Pedal Power and Data into Revenue
Learn how the SmartBike brand globally scaled into nine countries with over 25,000 bikes. Speakers detail technology decisions, including IoT, and processes that SmartBike is implementing that allow them to easily scale, delivering a streamlined customer experience, advertising, user tracking and revenue opportunities.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Effective Customer Service Is Quantized Customer Service
The importance of effective customer service is well understood. But how do you know if you are delivering that? And what channels -- phone, email, chat, social media, etc. -- should you emphasize? How about innovations like chatbots, intelligent agents, and other automated systems? Measuring customer service breaks down into two general areas: satisfaction metrics based on customer attitudes and performance metrics based on support staff behavior. …
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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Streaming Wars: How the Pandemic Has Changed How We Watch and Subscribe to TV (Part 1 of 2)
Since the pandemic hit the U.S., consumer habits have changed, including how we watch subscription TV. Here we look at trends and the future.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
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Summary of FTC Mail Order Rule
Lisa B. Dubrow, Esq. explains a new FTC rule for companies who have had delayed orders during Covid-19.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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New Automatic Renewal Class Action Lawsuit Filed against Ancestry.com
Lisa B. Dubrow, Esq. explains a recently filed class-action lawsuit against Ancestry.com. Ancestry is accused of violating California law by automatically renewing memberships without consumers' clear permission.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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How Publishers Are Using Text-Based Engagement To Build Subscriber Relationships
A new platform - Subtext - is having great success helping publishers connect and engage with readers through text messages.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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COVID-19: Early Insights on Trends, Trials, and Growth Implications for Subscription Businesses
Learn about the measured impacts of COVID-19 on subscriber acquisition, churn, and growth rates through data gathered from thousands of merchants across multiple industries.
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Subscription Insider is uniquely focused on the business of subscriptions.
Subscription Insider is uniquely focused on the business of subscriptions.
We deliver the information, training and research that subscription entrepreneurs, executives, and their teams need to support improved decision making, skills, and profitability.
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