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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

Walmart to Release OneOps Cloud Technology as Open Source: Will It Be Enough to Save Them?

Business Strategy, Customer Service, FInance, News, Paywall, SaaS and Cloud Services /

Earlier this week WalmartLabs (yes, that Walmart) announced that it will release OneOps cloud technology as an open source tool by year end. Jeremy King, CTO of Walmart Global eCommerce and Head of WalmartLabs and Tim Kimmet, VP of Platform and Systems at WalmartLabs explain in their October 14 announcement: “OneOps is powerful cloud technology we built ourselves that has transformed the way our engineers develop and launch new products to our customers. They deliver this with…

Walmart to Release OneOps Cloud Technology as Open Source: Will It Be Enough to Save Them? Read More »

Netflix Announces Q3 Results, Cites Involuntary Churn for Slower U.S. Growth

Business Strategy, Consumer Services, Entertainment and Streaming, FInance, News, Paywall /

Yesterday Netflix announced its third quarter earnings for 2015. Overall, global membership increased by 3.62 million to 69.17 million subscribers, representing an increase of nearly 20%. Growth on the U.S. side of membership, however, was lower for the period. In the U.S., Netflix added 0.88 million new members, compared to 0.98 million new members for the same period last year, an 11% decrease. …

Netflix Announces Q3 Results, Cites Involuntary Churn for Slower U.S. Growth Read More »

New York Times to Double Digital Audience and Ad Revenue by 2020

Business Operations, Business Strategy, Customer Service, News, Subscription Apps /

The New York Times plans to double its digital-only subscription base by the end of the decade. The news comes from an 11-page internal strategy memo, “Our Path Forward,” circulated to NYT staffers last week. In the memo, NYTCO CEO Mark Thompson and New York Times editor-in-chief Dean Baquet explain their vision for the media outlet. Their vision for the future includes doubling NYT’s digital audience (currently at 1.1 million subscribers) , doubling digital ad revenue…

New York Times to Double Digital Audience and Ad Revenue by 2020 Read More »

PlayStation Now Subscriptions Available in the UK for £12.99 Month

Auto-renew Subscription, Business Strategy, Consumer Services, Industry Announcements, News, Revenue and Sales, SaaS and Cloud Services, Subscriber Retention, Subscription Gaming /

PlayStation owners in the U.K. can now play their favorite games with a PlayStation Now monthly subscription, says Engadget. For £12.99 a month, gamers have unlimited access to 150+ games in the PlayStation Now library, following a 7-day free trial. As an alternative to the subscription, users can rent individual games from £3 to £10 for 2- or 30-day periods. Sony launched PlayStation Now, a streaming game service, in the U.S. earlier this year. In the…

PlayStation Now Subscriptions Available in the UK for £12.99 Month Read More »

Netflix Raises Rates for New Subscribers, Boosting Stock Price

Auto-renew Subscription, Business Strategy, Consumer Services, Entertainment and Streaming, Industry Announcements, News, Paywall, Subscription Apps /

Last week Netflix announced it was raising its rates for new subscribers in the U.S., Canada and Latin America from $8.99 a month to $9.99. According to the Wall Street Journal, Netflix is increasing prices to cover the costs of content acquisitions and the investment in original programming. Rates for Netflix’s standard plan at $7.99 a month for one stream and premium plan at $11.99 for four streams at once will remain the same. Netflix made…

Netflix Raises Rates for New Subscribers, Boosting Stock Price Read More »

Weekly Subscription News Round-up for Oct. 9

Business Strategy, Entertainment and Streaming, News, Payment Processing, SaaS and Cloud Services /

Dow Jones and Google are taking big risks, Evernote is scaling back, and Blendle is up to something big. Those headlines and more, right here, for a little light weekend reading: WSJ Owner Takes Battle to FT with City News App The Guardian Too Many Emails: LinkedIn Settles Class Action Suit for $13 Million Subscription Insider How Fox Sports Boosted Site Traffic – and Engagement – in 6 Weeks Digiday What Publishers Need to Know about Google’s New Plan to Speed Up…

Weekly Subscription News Round-up for Oct. 9 Read More »

Will Jet.com Crash, Just 3 Months In?

Business Strategy, Industry Announcements, Memberships, Mergers and Acquisitions, News /

Jet.com, the anticipated rival to Amazon, is dropping its $50 membership fee, just three months in, reports the New York Times. Marc Lore, founder and former CEO of Quidsi, launched Jet.com in July to offer retail discounts of 10 to 15% to customers on goods including clothes, books, electronics, appliances, jewelry and more. Initially funded with $225 million in venture capital, Jet’s initial business model must not have been working as expected, because now this members-only…

Will Jet.com Crash, Just 3 Months In? Read More »

Google Launches AMP, Its Answer to ‘Instant Articles’

Business Strategy, Customer Service, Industry Announcements, News, Subscription Apps /

Yesterday Google launched AMP – Accelerated Mobile Pages – an open-source project that creates “light-weight webpages” that load more quickly, improving the mobile user experience, says Fast Company. To create AMP HTML, Google partnered with dozens of publishers including Vox Media, BuzzFeed, and the Washington Post, but its most notable partner is Twitter. According to Re/code, Twitter’s use of AMP means that embedded tweets and Vine videos will be supported on AMP pages, so the links…

Google Launches AMP, Its Answer to ‘Instant Articles’ Read More »

Thousands File Complaints against Kate Hudson’s Fabletics: 8 Lessons for Subscription Companies

Business Strategy, Customer Service, Memberships, News, Subscriber Acquisition /

If you’re a fitness enthusiast or like to shop online, you’ve probably seen Fabletics’ colorful ads. Fabletics, a fitness wear company owned by actress Kate Hudson, offers customers 50% off their first fitness outfit with free shipping. The site promises easy returns, exchanges and no obligation. Except those promises don’t ring true. According to thousands of complaints filed by consumers with the Better Business Bureau, the New Member VIP Exclusive is actually a subscription service, says…

Thousands File Complaints against Kate Hudson’s Fabletics: 8 Lessons for Subscription Companies Read More »

Evernote Lays Off 13 Percent of Staff, Closes 3 Offices

Business Strategy, News /

Last week Evernote laid off 13% of its global staff and closed offices in Taiwan, Singapore and Moscow, reports Business Insider. The moves take place just two months after Chris O’Neill joined the Evernote team as CEO. O’Neill was previously an executive for Google Glass. According to a blog post by O’Neill, the layoff was necessary to focus on Evernote’s core strengths: notes, sync and search. “Achieving that focus means making some difficult decisions. Today we let…

Evernote Lays Off 13 Percent of Staff, Closes 3 Offices Read More »

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