Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

Dana E. Neuts

Workday Posts Subscription Revenue of $306 Million for Q2

SaaS provider Workday posts double-digit increases for total revenue, subscription revenue and professional services revenue, but it also posted an $87 million operating loss for the second quarter of fiscal year 2017. What are the company’s plans for the remainder of the year? Can it afford to sustain any more multi-million-dollar losses?

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This Week’s Subscription Headlines: SaaS, Spotify & Silos

In this week’s subscription headlines, we’ve got Cornerstone OnDemand CEO Adam Miller sharing lessons he learned building a SaaS unicorn, why Spotify can’t live on $10 a month, and a newspaper paywall watch. Our headlines feature subscription companies including the Washington Post, Boston Globe, Envato, Facebook, Time Inc. and more.

This Week’s Subscription Headlines: SaaS, Spotify & Silos Read More »

Uber Tests Subscription-Based Uber Plus in Six U.S. Cities

Uber is testing a new subscription-based service, Uber Plus, in six U.S. cities including Boston, San Diego, Miami, San Francisco, Seattle and Washington, D.C. The new service allows frequent riders to lock in flat rates in blocks of 20 or 40, depending on the city. Some restrictions apply, of course, and pricing varies by city. Why a subscription service? Customer loyalty and recurring revenue.

Uber Tests Subscription-Based Uber Plus in Six U.S. Cities Read More »

Sony Raises Rates for PlayStation Plus and Subscribers Aren’t Happy

Sony announced that it is raising its subscription prices effective September 22, and PlayStation Plus subscribers are not happy. Players have called the announcement and price hike lame, sneaky, underhanded and ridiculous, to quote a few adjectives. Will the annual price hike of $10, or 20 percent, cause Sony to lose subscribers? Could it have handled the announcement better? Find out on Subscription Insider.

Sony Raises Rates for PlayStation Plus and Subscribers Aren’t Happy Read More »

HMH and BenchPrep Partner for Subscription-Based CliffNotes Products

Houghton Mifflin Harcourt (HMH) and digital learning platform BenchPrep are partnering to add new personalized digital learning solutions to CliffsNotes study guides. Beginning with SAT® test preparation, the newest CliffsNotes guides will be subscription-based and available on desktop and mobile devices using the BenchPrep platform. Days before the announcement, HMH reported a $28 million loss for the third quarter of the year.

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AlarmForce Admits Wrongly Charging Subscribers Fees After Cancellation

Last week Toronto-based AlarmForce admitted that it had wrongfully charged residential subscribers in certain jurisdictions monitoring fees after they cancelled their service, but before they returned their equipment. The problem could go back as far as August 2013, and AlarmForce is jumping through hoops to try to correct the problem, including issuing refunds with interest retroactively to August 2013. The company has other problems including potential tax liabilities in the state of Florida, but CEO Graham Badun assured its board and customers that AlarmForce will get it right.

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Boston.com Partners with Taboola to Expand Reach and Grow Revenue

Taboola announced last week that it is partnering with Boston.com to use its discovery platform to drive traffic to the online news site, expand its reach and grow its revenue. Taboola essentially acts as a reverse search engine, serving up editorial and sponsored content to users based on various characteristics and online behavior and history. Boston.com is the latest in a line of well-known publishers and brands to use Taboola to drive traffic and increase engagement.

Boston.com Partners with Taboola to Expand Reach and Grow Revenue Read More »

This Week’s Subscription Headlines: Native Ads, Acquisitions and SaaS

In this week’s subscription headlines, the New York Times is rumored to be expanding into Australia and Canada, U.K. news outlets are presumed to be robbed of traffic by Faceook and other platforms, and Jeff Jarvis questions whether banking on native advertising is just another false messiah. Other featured players in this week’s subscription news include Google, Microsoft, Zuora, TiVo and Blendle.

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Amazon to Launch Two Streaming Music Subscription Services in Sept.

Rumor has it that Amazon is hoping to launch two new streaming music subscription services next month, says Recode. One of the services will be priced at $10 a month and be similar to streaming subscriptions offered by Spotify and Apple Music. The other will cost around $5 a month and be available only on Echo hardware devices. How will Amazon’s services measure up to other streaming music subscriptions?

Amazon to Launch Two Streaming Music Subscription Services in Sept. Read More »

Alarm.com Reports SaaS and License Revenue of $42 Million for Q2

Last week Alarm.com (NASDAQ: ALRM) reported impressive second quarter results including total revenue of $64.4 million and SaaS and license revenue of $42.0 million, double digit increases year-over-year. Other second quarter highlights for Alarm.com, a cloud-based platform for security and smart home services, include: Total revenue was$64.4 million, a 24 percent increase year-over-year. SaaS and license revenue was $42.0 million, a 23 percent increase year-over. This category represents 65.2 percent of total revenue. Hardware and other revenue was…

Alarm.com Reports SaaS and License Revenue of $42 Million for Q2 Read More »